Can't change Admin Password
Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=26105
Printed Date: 30 March 2026 at 7:20am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Can't change Admin Password
Posted By: bradcorb
Subject: Can't change Admin Password
Date Posted: 13 August 2008 at 4:02pm
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I just installed the forums (access Version).
everything is working great, but I can't change the admin Password. I log in and go to my profile. I fill in the new password and then the old password and I get this Error:
Only members with sufficient permission can access this page.
and it takes me to the login page. Ok, so I login, again, now I get this error:
Your login was un-successful due to a session tracking error.
Please ensure that cookies are enabled on your web browser and you are not hiding or masking your IP address.
I tried resetting and deleteing all my cookies, but I still can't change it. HELP!!!
Thanks.
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Replies:
Posted By: WebWiz-Bruce
Date Posted: 13 August 2008 at 5:22pm
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Sounds like your forum is not holding the session. Do you see a long SID= number in the URL? ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: bradcorb
Date Posted: 13 August 2008 at 7:36pm
| no, I just see, "www.mydoamain.com/forum" |
Posted By: WebWiz-Bruce
Date Posted: 14 August 2008 at 9:13am
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Sounds like then the server you are on has problems holding the ASP session or you are using load balanced servers. To fix this issue open in notepad the file includes/setup_options_inc.asp and change it to store the session in the database rather than the web servers memory:- Const blnDatabaseHeldSessions = True ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: bradcorb
Date Posted: 14 August 2008 at 3:07pm
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That didn't fix the problem..... |
Posted By: WebWiz-Bruce
Date Posted: 14 August 2008 at 3:10pm
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Have you tried reuploading the files yet incase it is a corrupted file? You can also update the username and password for the account through the Members page within the admin area. ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: bradcorb
Date Posted: 14 August 2008 at 3:45pm
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Tried copying that again, no luck.
I went into the admin section and clicked on the Administrtor user, it took me to the page that you can edit a profile or ad a new user. It didn't populate any of the fields so when I tried to create a new login it gave me an error say that use already existed.
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Posted By: WebWiz-Bruce
Date Posted: 14 August 2008 at 4:07pm
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Do you have a link to your web site to have a look to see what the issue is?
------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: bradcorb
Date Posted: 15 August 2008 at 2:18pm
| Sent you a PM, Password is still default. |
Posted By: WebWiz-Bruce
Date Posted: 15 August 2008 at 2:55pm
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Had a look at your forum and it appears you are using frames. This not only means search engines will not index your forum but also courses login issues with many popular browsers. Remove the frames and it should fix the issue. ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: bradcorb
Date Posted: 15 August 2008 at 3:21pm
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I'm not using Frames. Where did you see Frames? Is that part of the forum software? |
Posted By: WebWiz-Bruce
Date Posted: 15 August 2008 at 4:03pm
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The link you gave goes to a frame with the forum shown inside the frame. Don't ask me why as this is something that you must have setup as web wiz forums doesn't use frames. This is why the link remains the same at the top of the page as you navigate around the forum. ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |
Posted By: bradcorb
Date Posted: 15 August 2008 at 4:24pm
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Thats Bizarre, I copied the "forum" folder to my website root. I have not added any other code that would cause it to be in frames. It is as it was when I downloaded it from WEbWiz.
How are you determining that it is using Frames?
Can you send me a Screen print?
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Posted By: WebWiz-Bruce
Date Posted: 15 August 2008 at 6:48pm
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If you go to your website and do a view source it shows the source of the parent frame, also the URL stays the same in the address bar, which is what happens when you use frames. If you connect directly to the forum rather than through frames you will see the file name in the address bar at the top of your browser like you have on this website. ------------- https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting |