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Firefox not saving sessions

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URL: https://forums.webwiz.net/forum_posts.asp?TID=26175
Printed Date: 02 April 2026 at 8:34pm
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Topic: Firefox not saving sessions
Posted By: shol726
Subject: Firefox not saving sessions
Date Posted: 27 August 2008 at 9:44pm
Firefox is having problems saving sessions. Anytime I try and submit information (like changing profile) it acts like I haven't logged in and shows this message:

Error
Only members with sufficient permission can access this page.

Then when I try and log in again I get this error:
Error: Un-Successful Login Your login was un-successful due to a session tracking error.

Please ensure that cookies are enabled on your web browser and you are not hiding or masking your IP address.

Cookies are enabled and there is no IP masking. I saw this similar error in the forums search. However, there is a difference from that person's post. The SID is being displayed in the URL on each of these error pages. I have also tried setting const blnDatabaseHeldSessions = True. This still doesn't work. However, in IE no such problem exists.

Please help, I cannot have users who use Firefox unable to use these forums.




Replies:
Posted By: WebWiz-Bruce
Date Posted: 28 August 2008 at 8:28am
There should be no issue with Friefox. We use it as our default browser here in the office, so web wiz forums is tested more in Firefox than any other browser.

You should make sure that Javascript is enabled in Firefox and that you are not using any plugins that may affect cookies, javascript, or block actions within the browser.


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Posted By: 123Simples
Date Posted: 28 August 2008 at 4:00pm
It may also be a case of having to clear ALL the cookies and private data in your Firefox browser - what version are your running?
Are there ticks as follows?



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Posted By: shol726
Date Posted: 28 August 2008 at 5:59pm
Yes that isn't the problem but I've got a new slew of problems since I integrated AD into it. But I am doing a fresh install again since I played with some stuff to try and fix it, I'll be posting them later once I can get the original errors to come back up after going through the steps outlined in the mod readme.


Posted By: WebWiz-Bruce
Date Posted: 29 August 2008 at 7:33am
I wish you had mentioned AD in your original post as the information provided would be completely different to that given above.

If you have enabled the Active Directory integration in Web Wiz Forums then how you are logged in and stay logged in is completely different to the standard installation.

You should make sure that anonymous access to the website is disabled so all users have to login through their Active Directory login.

You should also ensure that you are running the latest release which fixes some issues with editing forum profiles, however with active directory integration enabled you should edit profiles through the admin area.


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Posted By: shol726
Date Posted: 29 August 2008 at 3:52pm
That original post I made was prior to be integrating into AD, that's why I said it's not an issue anymore. I got all the stuff working, I only have one question.

Is there anyway to change the domain for internet explorer? Or achieve single sign on between my intranet and the forums? Everything works fine in Firefox, but in IE when the login auth comes up there is no domainname\ in the username, and if I just put in my username like I do in firefox, it won't accept it. After doing this the auth login comes back up again this time in the format of DNS\username which also doesn't work. Only if I manually type in the correct domain name will it log me in. I tried using basic over SSL in IIS like we do for our intranet, but then that gives an error. In the functions_windows_auth file I do have the correct domain name, but it seems like IE wants to use the DNS the forums are on as the domain name by default.


Posted By: WebWiz-Bruce
Date Posted: 29 August 2008 at 4:03pm
The Windows login when you browse the site is out of the control of the Web Wiz Forums software and is something controlled by the OS, IIS, and your browser.

You should contact Microsoft support about how best to login to a web site using Active Directory.


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Posted By: shol726
Date Posted: 29 August 2008 at 4:30pm
Okay, thank you for your responses!


Posted By: musikksmaken.com
Date Posted: 12 February 2009 at 6:51pm

The problem is as following, as I described to Opera:

ASP session makes more cookies then Opera can hold
Background:

I've met a big problem. Since I'm using Ajax to keep some selected parts of my site up do date with out user interaction, new ASP session cookies are created more often. I think my host, that host my site on a shared Windows server, from time to time (the interval can variate) creates new ID's for sessions, and then a new cookie is sent to the browser. When this happen, the old cookie isn't deleted. These cookies doesn't contain any expiration date, but only the date for the last time it was used. The case then is that no unused session cookies aren't deleted before the browser is closed and re-opened by the user.

My problem:

Since I want users to stay logged on to the site and my forum, I allso use cookies for this. A custom cookie is sent to the browser that keeps a user code so my site can identify and check if the details are ok. When new session cookies are made, the login cookie keeps getting pushed down on the list. At last there is 30 cookies stored. What happens then is that the login cookie falls out of the list. After that, there is no way to write a new login cookie even when it doesn't excist in the browser any more, and I get strange errors. The only way to log on again, is to close and re-open the browser.

How can this be avoided? Is there a bug in Opera since the login cookie doesn't appear on top of the cookie list again? I understand that there is a limit of how many cookies the browser can hold.



Posted By: musikksmaken.com
Date Posted: 12 February 2009 at 6:55pm
The case is:
1: I use a custom cookie to hold login details
2: IIS creates cookies with session ID's for other purposes
3: Cookie list is full of cookies with session ID's after a long time use
4: Session cookies pushes login cookie out of the list
5: Login cookie can't be created again before closing the browser so it delets the session cookies (or manually delete at least one of them)
6: This makes it impossible for users to log in


Posted By: WebWiz-Bruce
Date Posted: 13 February 2009 at 8:53am
This is a bit confusing as your posts aren't really related to the previous posts in this topic, maybe a new topic would have been better.

Web Wiz Forums does not use the ASP session for logins, it uses a combination of cookies (if you use the auto login feature) and it's own session proprietorial sessions that use either the web servers memory or the database to store session data for the user, it does not use the ASP session and also does not require cookies which can be disabled in the users browser.


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Posted By: musikksmaken.com
Date Posted: 01 March 2009 at 10:27am
Ok. The problem is that the server which creates Session Cookies, creates multiple session cookies over time. After a while there is to many cookies in the browsers cookie pool, pushing other cookies (including the cookie used for login on) out of the list and hence the error.


Posted By: 123Simples
Date Posted: 01 March 2009 at 1:27pm
This does not appear to be a forum support issue, but rather something to do with your ajax coding you are using on your site pages (non forum pages)
Perhaps in your pages you are not closing the sessions correctly, and hence it keeps duplicating cookies one after the other


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Posted By: WebWiz-Bruce
Date Posted: 02 March 2009 at 9:49am
I have to agree with MrTWS this is not really an issue with Web Wiz Forums but rather an issue with your server.

The server should only create 1 ASP session per users visit. The session cookie should be deleted by your browser after 20 minutes of inactivity.

If the server you are using is creating multiple ASP sessions per visit then it points to an issue with the server you are using. It could be that you are using multiple work process, the servers application pool is recycling, or a number of other issues.

You should also make sure that your site is not using Session.Abandon within an ASP application or the Global.asp file.


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