Web Wiz Forums - Problem emailing PMs from Inbox

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Problem emailing PMs from Inbox

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=26208
Printed Date: 03 April 2026 at 7:59am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Problem emailing PMs from Inbox

Posted By: WebWizForumUser
Subject: Problem emailing PMs from Inbox
Date Posted: 02 September 2008 at 10:43pm

When users try to email a Private Message to themselves, the following error is returned. I was able to email a PM to myself on this (Web Wiz Forums) instance of the software, so I think it is a configuration issue. Do you have any idea what the problem is?

"Server Error in Forum Application
An error has occurred while sending an email.
Please contact the forum administrator.

Support Error Code:- err_SQLServer_send_mail_footer
File Name:- functions_send_mail.asp

Error details:-

The server rejected one or more recipient addresses. The server response was: 550 No such user here "

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Sam

Replies:

Posted By: Putz22
Date Posted: 02 September 2008 at 11:14pm

The problem can be the person does not have the correct E-mail address with the forums.. another reason why it might not be able to send an E-mail to the users is that the Forums administrator might not have an E-mail set up in the forums configurations to send out E-mails... Make sure that you have an E-mail address that you can send out with through your forums.

Posted By: WebWizForumUser
Date Posted: 03 September 2008 at 12:36am

The instance of the forum on which this problem occurs is hosted by Web Wiz. Email of forum replies works for all users, and the PM problem occurs with all users.

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Sam

Posted By: WebWizForumUser
Date Posted: 04 September 2008 at 12:40am

Here's what Bruce reported to "our" forum moderator:

"This is due to a bug in the forum system that is being worked on.

Regards,

Bruce"

It's good to hear that it is being worked, but I'm very curious why the bug impacts some instances of the software and not others. Also, I wonder if there is a work around since the bug has existed in several recent versions of the software.

Bruce?

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Sam