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Backing up forum

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=27312
Printed Date: 28 March 2026 at 3:12pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com


Topic: Backing up forum
Posted By: Sime
Subject: Backing up forum
Date Posted: 01 May 2009 at 6:04pm
Hi there, hoping you can help me out here.
 
I currently run a site which has a WebWiz forum embedded into it, but I am having support issues with the people providing the server and although I have asked numerous times for the information i need to back the forum up I am getting nowehere fast. I will shortly be moving my site to another server and do not wish to lose my forum members or postings as it will be a total nightmare to have to start again.
 
Im not very technically minded hence using a third party to do all the back end stuff, but the server people are just being a pain and i cant seem to get anywhere with regards to what I need.
 
would appreciate it if any of you can give me a clue as to how i go about backing up my forum so i can export it to my new site. Surley  the server host does not own my WebWiz forum, as this
is provided free by WebWiz
 
 
thanks very much
 
Sime



Replies:
Posted By: 123Simples
Date Posted: 01 May 2009 at 7:39pm
Sime - sorry to hear that your server is not being very helpful - hopefully you might http://www.webwiz.net" rel="nofollow - move to the hosting solutions right here as Web Wiz are pretty darn good
However, backing up your forum need not be a nightmare and had your current provider bothered to take their time, they could have explained it to you

Every hosting company works differently, but basically you should be able to login and then navigate to your database. I am assuming it is SQL or MySQL, in which case there should be an option to download a backup of the database itself. What type of system are you using?


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http://www.123simples.com/" rel="nofollow - Visit 123 Simples Web Design


Posted By: Sime
Date Posted: 01 May 2009 at 7:49pm
its SQL m8, but logging in is a problem as the hosts arent divulging the password. its one of the reasons i want to move my forum :)


Posted By: 123Simples
Date Posted: 01 May 2009 at 8:11pm
By rights you should be allowed your password Sime - if you have your forum on your local machine, you should have your database name and password anyway. I assume you have FTP access?

Listen I'm off for the nite but we may be able to resolve this for you so don't panic too much. No wonder you want to give up on that hosting company Angry


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http://www.123simples.com/" rel="nofollow - Visit 123 Simples Web Design


Posted By: WebWiz-Bruce
Date Posted: 02 May 2009 at 3:02pm
Not every web host gives you an option to backup online your mySQL or SQL Server database like we do here at web wiz. Many do not.

Sime you need to contact your web host and ask them to supply you a backup of the database or an SQL dump. If they can not supply you with this then you need to ask them how you can get a backup of your database.

Unfortunately if they refuse then unless you have very deep pockets to go down the legal route there isn't much that you can do.


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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting


Posted By: Sime
Date Posted: 02 May 2009 at 7:07pm
i thought as much Bruce, righto guess i gotta hope the server host has a better side to what i have experienced recently and ask nicely again :)


Posted By: Sime
Date Posted: 03 May 2009 at 8:10pm
btw it is the FREE edition we are using...does this make a difference?? i have just been told that the server host mentioned that the forum was being kept in 2 different places...whatever that is supposed to indicate, I have no idea!!
 
if we setup a new forum and import the members list over, how do we import the messages as I can't quite see an option to do that ;)
 
thanks for your help :)


Posted By: WebWiz-Bruce
Date Posted: 04 May 2009 at 7:42am
It does not matter if you use the free or paid addition.

If you are using SQL Server then the login details for your database will be stored in the database/database_connection.asp file. You can use these details to backup your database.


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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting


Posted By: billd3
Date Posted: 04 May 2009 at 5:35pm
One comment -
THANK GOODNESS we decided to have the forums hosted HERE with webwiz.
WOW, no hassle, EVER!
They go out of their way to make it EASY.


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BillD
http://theamcpages.com
http://theamcforum.com


Posted By: 123Simples
Date Posted: 04 May 2009 at 5:40pm
I second that too billd3 - I'm very impressed with our hosting provider and he works so damn hard it puts many so called large hosting companies to shame

Best move I ever made coming here too
Well done Bruce Thumbs Up


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http://www.123simples.com/" rel="nofollow - Visit 123 Simples Web Design



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