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problems after update from v9.55 to v9.60

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Topic: problems after update from v9.55 to v9.60
Posted By: webtomten
Subject: problems after update from v9.55 to v9.60
Date Posted: 07 July 2009 at 11:18am
Hi!
 
I hav update my forum from v9.55 to v9.60 and i used the installation guide to update the mysql databse. But get this error when i try to open a topic.
 
the error is:
 

Microsoft VBScript runtime error '800a01f4'

Variable is undefined: 'strTxtShareTopic'

/forum/forum_posts.asp, line 938

i hope that somebody could help me.
 
you can find the forum here: http://www.uddevallaairsoft.se/forum" rel="nofollow - www.uddevallaairsoft.se/forum



Replies:
Posted By: WebWiz-Bruce
Date Posted: 07 July 2009 at 11:32am
The language files that you are using are not for the version you have and have some of the text missing for the latest version.

This is quite easy to fix as text is appended to the end of the language files. Open up the files found in your language_files folders in a text editor and compare the end with those from the latest version, then copy and paste across the additional lines. There should only be a few and translating them also should be fairly straight forward.


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Posted By: webtomten
Date Posted: 07 July 2009 at 12:00pm

thansk it work.

 
But now i have a new problem with the CAPTCHA Security Code i got the error: invalid code.
I have tried to clean my cache file in the computer and deleted all cookies and the problem is still there.


Posted By: WebWiz-Bruce
Date Posted: 07 July 2009 at 12:34pm
The CAPTCHA Security Code has not changed since sometime last year, so you should not see an issue with it.

Maybe best to start new topic on your issue and give allot more details such as when this error occurs and steps to replicate the issue.


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Posted By: Dangerous
Date Posted: 07 July 2009 at 8:14pm
Originally posted by webtomten webtomten wrote:

thansk it work.

 
But now i have a new problem with the CAPTCHA Security Code i got the error: invalid code.
I have tried to clean my cache file in the computer and deleted all cookies and the problem is still there.
 
I appear to have same issue moved from v9.5 to 9.60 but now have loggin problems .I have failed log in and now the security code needs to be entered but it keeps saying the security code is wrong !
 
I see from quote that captcha has not changed but there is an issue its not just me :-(


Posted By: Dangerous
Date Posted: 07 July 2009 at 8:38pm
Originally posted by Dangerous Dangerous wrote:

Originally posted by webtomten webtomten wrote:

thansk it work.

 
But now i have a new problem with the CAPTCHA Security Code i got the error: invalid code.
I have tried to clean my cache file in the computer and deleted all cookies and the problem is still there.
 
I appear to have same issue moved from v9.5 to 9.60 but now have loggin problems .I have failed log in and now the security code needs to be entered but it keeps saying the security code is wrong !
 
I see from quote that captcha has not changed but there is an issue its not just me :-(
 
as per another post was told to close ALL browsers then went back to forum and was able to log in :-)  .I had tried delete all cookies link but was still an issue .
I would still like to say excellent work keep it up ,Thank You


Posted By: WebWiz-Bruce
Date Posted: 08 July 2009 at 7:28am
This sounds very much like a server issue, with the server setup either unable to set ASP sesison variables or cookies correctly.

Edit the includes/setup_options_inc.asp in notepad and change the way cookies are set and also change the forum to save sessions to the database.

If you still do not have any joy then we also have a range of hosted Web Wiz Forums solutions which include the Premium Edition for as little as 4.99 per month and include the setup of Web Wiz Forums by our own engineers on our own servers setup specifically for hosting Web Wiz Forums including all the extra features like member uploading and SEO URL rewriting.

For more information see:-

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Posted By: RadioActiveLamb
Date Posted: 10 July 2009 at 9:36pm
I have the same issue. On the client side, I tried deleting cookies, cache, three different browsers (IE8, Chrome, Firefox). No-luck. It must be server-side.

I changed the setup_options_inc.asp as suggested and tried it for a day or so. Huge downside is that "new" messages are reset constantly now and do not reflect actual new posts. Also, the CAPTCHA issue is still present.

This is the only web page running on a new installation of Server 2003 (32 bit). The SQL Express 2008 box is a different machine.

Any clues?

Thanks!



Posted By: RadioActiveLamb
Date Posted: 10 July 2009 at 9:57pm
In-order to log-in to the forum (not the admin area), I edited the login-attempts in SQL and set it to 0. This doesn't work-around the issue getting into the administration console.


Posted By: WebWiz-Bruce
Date Posted: 14 July 2009 at 9:41am
Nothing has changed in 9.60 in regards to logging in, the main difference in 9.60 is a new installation wizard.

The issue that you describe sound like server issue with the server unable to hold ASP sessions. This is a common issue and if you do a search there will be loads of topics on this.


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