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FOUR welcome email?

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz NewsPad
Forum Description: Support forum for the Web Wiz NewsPad application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=27729
Printed Date: 28 March 2026 at 1:52pm
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Topic: FOUR welcome email?
Posted By: Webbis
Subject: FOUR welcome email?
Date Posted: 25 August 2009 at 8:18pm
I have successfully installed the express edition and everything seems fine.
 
But one thing - I tested to register myself - and o got FOUR welcome e-mails. rather annoying. What can be the problem?



Replies:
Posted By: WebWiz-Bruce
Date Posted: 26 August 2009 at 12:43pm
Never heard of this issue before.

Maybe a problem with refreshing the page, will need to look into it.


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Posted By: Webbis
Date Posted: 26 August 2009 at 1:20pm
OK thanks :)
 
I have tried again... two times.. and now I got THREE e-mails each time....
 
I am thinking of buying the license today and I think my subscribers will go crazy if the recieve a bunch of Welcone E-mails :)
 
 


Posted By: WebWiz-Bruce
Date Posted: 26 August 2009 at 4:22pm
Never heard of this issue before and unable to replicate it here the in lab.

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Posted By: Webbis
Date Posted: 26 August 2009 at 4:31pm
OK :) thanks. I will test again and then decide if to buy


Posted By: Webbis
Date Posted: 27 August 2009 at 10:25am
ANYONE have a clue???? I have tested so many times now... and I always get THREE welcome emails... Maybe I will look for another program. But this should be perfect for me because I already bought the FORUM license.


Posted By: WebWiz-Bruce
Date Posted: 27 August 2009 at 11:03am
Never heard anything like this before and can not see how this can happen.

It could be some issue with your mail server which is duplicating the email and sending it 3 times.


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Posted By: WebWiz-Bruce
Date Posted: 27 August 2009 at 11:15am
I have been through the code again and again and can see no way this can  happen unless there is some wierd issue with your mail server.

Also are you sure all the emails are to the same address and contain the same information. The reason I ask is that different emails can be sent out depending on your settings.

For example if you require activation on a new account then 1 activation email will be sent out, followed by a welcome email when the activation link is clicked to activate the account.

Another option is for the NewsPad admin to activate the account which would mean an activation email would go to the NewsPad admin and once the NewsPad admin has activated the account a welcome email is sent to the subscriber.


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Posted By: Webbis
Date Posted: 28 August 2009 at 7:35am
Hi!
 
I bought the license yesterday - and the duplication problems with the welcome e-mails disappeared... :) funny
 
Thanks for your help! Its very appreciated


Posted By: tismeinnit
Date Posted: 07 September 2009 at 3:53pm
I have today Installed the demo and the previous poster is quite correct about recieving 3 email after confirmation, same thing happening here.
 
Email comp jmail 4>
 
Confirmed 3 emails get smtped to our mail server for sending to the subscriber from newspad.


Posted By: WebWiz-Bruce
Date Posted: 07 September 2009 at 5:22pm
Are all the emails exactly the same?
What is in them?
What setting and notifications settings do you have in your admin area?


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Posted By: tismeinnit
Date Posted: 07 September 2009 at 6:16pm
All emails are exactly the same, as in the exact content set up in the welcome email in admin.
 
All other emails are received as in the subscription confirmation but as soon as you click the confirmation link, the mail servers receives 3 emails to send to the recipient.
 
 
 


Posted By: WebWiz-Bruce
Date Posted: 08 September 2009 at 10:05am
Still can not replicate this.

What settings do you have setup, as ion do you have admin notifications, etc.


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Posted By: tismeinnit
Date Posted: 08 September 2009 at 10:14am
In newspad config everything is off apart from:
 
Web Front End
Allow New Subscriptions
Email Activation of Subscription
Encrypted Passwords


Posted By: WebWiz-Bruce
Date Posted: 08 September 2009 at 10:37am
I think I may have worked out why this is happening only in the free version.

The free version has Google Ads and when you visit and page with Google Ads so does the google Adsense spider to workout what ads to display on that page. The Google Adsense spider is coursing the page with the activation code to be triggered 4 times thus sending out the multiple emails.

This is why the paid version is not affected with this issue.


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Posted By: tismeinnit
Date Posted: 08 September 2009 at 10:47am
Thankyou, at least this has now been noted.
 


Posted By: WebWiz-Bruce
Date Posted: 08 September 2009 at 11:14am
If you edited in notepad the SQL Query at line 89 in the activate.asp file and change it to that below it will fix the issue with the free Express Edition:-


strSQL = "SELECT " & strDbTable & "Members.* " & _
    "FROM " & strDbTable & "Members " & _
    "WHERE " & strDbTable & "Members.ID_Code = '" & strUserID & "' " & _
        "AND " & strDbTable & "Members.Active = " & strDBFalse & ";"



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Posted By: Webbis
Date Posted: 08 September 2009 at 8:12pm
THANKS!! Now it's OK!
 
I have tested it in the licensed version
 



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