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DNS info for hosted forums... outgoing mail serve?

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=28150
Printed Date: 02 April 2026 at 4:42am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: DNS info for hosted forums... outgoing mail serve?

Posted By: jjonesjr
Subject: DNS info for hosted forums... outgoing mail serve?
Date Posted: 18 December 2009 at 4:04pm

Hi All,

I just setup the hosted forums service. I own my domain and am running my own DNS and so in the hosting control panel, I disabled the DNS.

In the forum control panel, under email settings the outgoing smtp server is set to mail.mydomain.. but I don't know what to set mail.domain to resolve to in my dns zone.

Any ideas?

Thanks,

Jim

Replies:

Posted By: WebWiz-Bruce
Date Posted: 21 December 2009 at 12:28pm

The DNS and email settings are setup for you when we install the hosted service for you. You should not change any of these settings even if you are running your own DNS.

If you have then contact support as we will need to re-setup this up for you again.

By the way you may find that you actually get better DNS response times by using our own DNS servers as we use 3 DNS servers located in both the UK and US on low latency connections.

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Posted By: jjonesjr
Date Posted: 21 December 2009 at 7:15pm

Since I run several domains, it is just easier for me to run all the dns the same way.

What are the default records created for your dns? Is there an a record for mail.? ftp.?

Thanks,

Jim

Posted By: jjonesjr
Date Posted: 21 December 2009 at 7:25pm

On the FTP part, I am trying to upload files to the site... I created an FTP account in the control panel, but don't know where to FTP to.

Posted By: WebWiz-Bruce
Date Posted: 22 December 2009 at 12:06pm

Please could you fill out a support ticket regarding these issues as we will need to resetup any DNS and emails settings for you as even if you do use your own DNS these settings still need to be setup on our systems for your account to work properly.

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