Problem with sending email
Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=28209
Printed Date: 02 April 2026 at 4:42am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Problem with sending email
Posted By: Aelanna
Subject: Problem with sending email
Date Posted: 07 January 2010 at 3:01am
I am hosting my forum (v 9.64) on a Godaddy Windows hosting account. According to the server test in the forum software, my account has both CDONTS and CDOSYS enabled. But whichever one I select, I can't send any emails from the forum, and no email notifications function. When I do the Email test, or send any emails in the forum, it says the send was successful, but no emails ever arrive. Any ideas what to do?
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Replies:
Posted By: WebWiz-Bruce
Date Posted: 07 January 2010 at 10:43am
Contact GoDaddy and ask them what settings are required for you to send emails from your website.
If you are testing this with a GMail account then you can not send emails to yourself, which may explain why emails are not getting through if you are using a GMail account as the forums email address and the address you are testing it with.
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Posted By: Aelanna
Date Posted: 07 January 2010 at 2:06pm
I'm not using Gmail for this. The email address I'm using is also hosted through Godaddy as an email account attached to another one of my hosted domains. I was testing it by having other users send the emails, and me sending to them, to avoid sending any to myself for testing. I had 3 test users helping me test out the forum features.
Thanks, I will have to contact Godaddy (ugh) and see if they know anything about this...
Is anyone else here using Web Wiz on a Godaddy-hosted site?
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Posted By: Aelanna
Date Posted: 07 January 2010 at 7:33pm
I just got off the phone with Godaddy, who really love selling you stuff but their support is worthless. All the guy could tell me is everything is set up on the server fine, they put a test script in my account and it worked fine, but I can't have the test script to look at, and my code must be faulty. They don't support scripting, they won't let me talk to a server engineer, so basically they said I'm SOL, goodbye.
So, back to square one. Email sending doesn't work, and I have no idea what to do to fix it.
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Posted By: Aelanna
Date Posted: 07 January 2010 at 7:35pm
I put a small email testing script on my site (the code of which I got from a Godaddy support page, but they don't support it) containing the following (Using CDONTS):
<html>
<head>
<title></title>
</head>
<%
Dim MyBody
Dim MyCDONTSMail
Set MyCDONTSMail = CreateObject("CDONTS.NewMail")
MyCDONTSMail.From= "lbrown@aerth.org"
MyCDONTSMail.To= "lbrown@aerth.org"
MyCDONTSMail.Subject="Mail test"
MyBody = "This is a CDONTS mail test"
MyCDONTSMail.Body= MyBody
MyCDONTSMail.Send
set MyCDONTSMail=nothing
response.write ("email sent to lbrown@aerth.org")
%>
<body>
</body>
</html>
I get no errors, but I get no emails, either. Any ideas?
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Posted By: 123Simples
Date Posted: 07 January 2010 at 8:33pm
Hi Aelanna
I would suggest that if you like Web Wiz Forum Software that you consider using Web Wiz Hosting as these issues would not be a problem. I'll come back to this tomorrow and maybe someone else will give you a better solution this evening
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Posted By: Aelanna
Date Posted: 07 January 2010 at 8:36pm
Well, I poked and prodded around some more and figured out that for whatever reason, CDONTS simply will not work with my account, period. So I gave up on that and played with the configurations for CDOSYS, and that I DID get to work, finally!!
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Posted By: WebWiz-Bruce
Date Posted: 08 January 2010 at 11:34am
CDONTS was used on NT4 systems back in the 90's. Microsoft replaced it with CDOSYS back in 2000 and dropped support for it in 2003.
It's only included in web wiz forums for backward compatibility, but you are much better off using CDOSYS.
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