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E-mail notification not working

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=28468
Printed Date: 01 April 2026 at 5:38pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: E-mail notification not working

Posted By: daniel_cw
Subject: E-mail notification not working
Date Posted: 31 March 2010 at 7:40pm

Hi!

I've installed 9.67 and everything that is supposed work is working except for the e-mail notification function. E-mail activation on registration works, as does testing the e-mail function in the admin utility. Only the notification isn't working.

Notification is enabled in admin.
Notification is enabled in the member settings the two accounts I've been testing with.
Notification is enabled in the actual reply itself.

Despite this, no e-mails are arriving. No errors are displayed.

Another function using e-mail that isn't working either is "report this post". I'm assuming an e-mail is supposed to be sent to the administrator, but nothing arrives.

Anyone know what's going on?

Thanks in advance,

Daniel

Replies:

Posted By: WebWiz-Bruce
Date Posted: 01 April 2010 at 9:45am

Email notifications are not sent to yourself, as you would know you have posted. If you subscribe to a topic then email notifications are sent for the first time someone replies going on the last date of your last visit to the forum, another post notification for that topic will not be sent again till after you have re-visited the forum.

To test to see if post notification is working you need two accounts. With the first subscribe to a topic and then logout the forum. Then with the second account login to the forum and post a reply to the topic the first account is subscribe to.

The report post feature will send a report to moderators and admins, but not to yourself, again as there is no point in reporting a post to yourself.

If you still don't get email notifications check with your mail server admin what requirements are needed to send emails to remote mailboxes as you may need to use authentication settings.

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Posted By: MaximeRoy77
Date Posted: 21 November 2010 at 9:03pm

Can you provide the alternative code to reverse to previous way of sending notifications please.