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Error on new members sign up

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=28471
Printed Date: 02 April 2026 at 12:33am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Error on new members sign up

Posted By: Omniwel
Subject: Error on new members sign up
Date Posted: 02 April 2010 at 10:34am

I recently upgraded to the 9.66 MySQL version.

Since then people have not been able to create new member accounts.

When they try, it creates the error

error '80020009'

on the page register.asp?FID=0, line 601, which is in the "Get the starting group ID" section of the page.

What causes this and what can I do about it?

/Lars

Replies:

Posted By: WebWiz-Bruce
Date Posted: 02 April 2010 at 12:52pm

Make sure you are running the latest version which is currently 9.67 and that you replace all the files especially in your case the register.asp file.

Also make sure you have a starting group defined in the Group Admin in the forumk Admin area.

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Posted By: Omniwel
Date Posted: 02 April 2010 at 4:13pm

A starting group was defined.

However, I set another starting group and then reset the starting group to the original and now it seems to work.

Go figure!

Posted By: WebWiz-Bruce
Date Posted: 02 April 2010 at 5:08pm

I would recommend updating from 9.66 to 9.67 as there are some session issues with 9.66 which were resolved in 9.67

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Posted By: Omniwel
Date Posted: 03 April 2010 at 1:30pm

Okay, thanks a lot!