Web Wiz NewsPad - Test Email not sending

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Test Email not sending

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz NewsPad
Forum Description: Support forum for the Web Wiz NewsPad application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=28624
Printed Date: 28 March 2026 at 11:07pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Test Email not sending

Posted By: steeleweb
Subject: Test Email not sending
Date Posted: 02 June 2010 at 4:51am

I am unable to receive test email after setup. I have tried various accounts with no success.

We have checked to make sure we were able to send using telnet smtp test which was successful.

However we are still not able to receive, Newspad says email was sent successfully but we do not receive.

Needing a solution, thanks.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 02 June 2010 at 8:13am

If NewsPad is reporting the email as being sent successfully to the SMTP server then it has done it's job and it's up to the mail server to relay the email from there.

If the mail server is not relaying the email then you need to check the settings. Make sure it is enabled to relay on emails to non local mailboxes, and if it is does it need authentication?

If it does require authentication to relay emails then you would also need to include the username and password in your email settings within NewsPad.

Your SMTP server logs should give you more details as to why the mail server did not relayu the email.

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