Web Wiz Forums - Users unable to register

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Users unable to register

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=29294
Printed Date: 01 April 2026 at 10:52am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Users unable to register

Posted By: JohnP1983
Subject: Users unable to register
Date Posted: 06 May 2011 at 11:20am

We've recently upgraded our forums to version 9.71 but I've just noticed that new users are unable to register.

I get an error message saying username taken or username under 2 characters. This happens when trying to register obviously unique names such as testtesttest565656 and the like.

I cannot see any settings in the admin that should be preventing users from registering - i.e suspend new registrations is set to 'No'.

Any ideas in case there is something obvious I am missing?

Thanks in advance.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 06 May 2011 at 11:31am

The bad word filter uses Regular Expressions in later versions. The issue sounds like the bad word filter has an entry which is causing problems.

You would need to remove the word from the bad word filter in the admin area which is causing the problem.

Things like * is a wild card in Regular Expressions and if your bad word has this it may well be causing the issue. You need to escape it with \* in your bad word that you are detecting.

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Posted By: JohnP1983
Date Posted: 06 May 2011 at 11:37am

Thanks - that's sorted the problem. Would never have thought of that in a million years!