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email not working correctly?

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=29479
Printed Date: 01 April 2026 at 9:01am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: email not working correctly?

Posted By: twopigs
Subject: email not working correctly?
Date Posted: 30 June 2011 at 5:00pm

Hello, i'm having a problem with the email in WWF.

no verification emails are going out, and the forgot password doesn't work

If i login to the admin area my email settings are:

email system: AspEmail

smtp: (the ip of the server)

I have the rest blank

If i click the "test email" it works fine, but if i go out into the forum and try the forgot password or any other functions i get the:

Server Error Message:-
Persits.MailSender.4
Connection refused.

I've tried to switch the settings to localhost and 127.0.0.1, then it fails on the admin email test and the forgot password.

I also tried switching to cdosys with no luck. any ideas?

we are still running version 9.55. I haven't updated because we've made so many changes and added things to the login.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 30 June 2011 at 5:08pm

According to the Persists website the error you are getting emans:-

Persist wrote:

In most cases, this error means that the specified Host is found, but it is not running SMTP services, or SMTP is running on a non-default port.

Make sure an SMTP server, such as Microsoft SMTP Services or Microsoft Exchange Server, is up and running on the Host, and that SMTP runs on the default port (25). If SMTP is given a non-default port number, you must specify it via the Mail.Port property

Unfortunately if you are running your mail server on a port other than port 25 you would need to either edit the forum code or upgrade to version 10 which allows you to set the in the admin area the SMTP port.

Version 9.55 is many years old now and if memory serves me right the way emails are sent had a bit of an overhaul since then.

Version 9.74 is available on the download page if you did not want to upgrade to version 10 at this time.

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