Unstable chat
Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=29608
Printed Date: 01 April 2026 at 4:40am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Unstable chat
Posted By: Pilsener
Subject: Unstable chat
Date Posted: 05 August 2011 at 3:26pm
The chat appears to be unstable.
Some kind of connection loss occurs frequently.
Contents of the window are being reset, and users disappear and comes back in.
Is there any settings I can change to make it run smoother ?
Any timeout-parameters or something ?
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Replies:
Posted By: WebWiz-Bruce
Date Posted: 08 August 2011 at 7:50am
The chat room uses application variables to store the real time data for the chat room.
Applications variables are stored in the application pool process for your website. If the application pool process is being recycled, dropped, or you are using multiple process then you will get the problem that you are having.
You need to check the following with your forums website app pool:-
- Use only a single worker process
- Disable rapid fail protection
- Recycle only once per day at a quite time like 4am
- Use a separate application pool for the forum to the rest of your website incase another application is crashing the app pool
- Monitor the app pools process ID on the server. If it changes then something is causing the app pool to recycle or crash
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