Web Wiz Forums - Help a sick man

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Help a sick man - please....

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=29833
Printed Date: 01 April 2026 at 2:32am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Help a sick man - please....

Posted By: Ancient_one
Subject: Help a sick man - please....
Date Posted: 01 October 2011 at 11:07am

Viral problem, brain not working, only one eye functioning and loaded with - medically supplied - steroids. I just can't get my head around what should be so simple. Frustrating or what?

Installed V.10 a few months back. Generally well received by my users but increasing complaints about minor bugs. I see V.10.3 seems to address these issues and I want to upgrade our software.

Please, in simple words how do I do it without re-building the forum? Then I can just go back to bed and feel sorry for myself.

Your help - or even your sympathy - much appreciated.

Bob

Replies:

Posted By: WebWiz-Bruce
Date Posted: 01 October 2011 at 1:47pm

You have not said which database version are are using so can not point you to the exact page with upgrade documentation, but you can find upgrade documentation for each database version on the page below:-

http://www.webwiz.net/web-wiz-forums/kb/" rel="nofollow - http://www.webwiz.net/web-wiz-forums/kb/

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Ancient_one
Date Posted: 01 October 2011 at 1:51pm

Thanks Bruce. Using My SQL. I will try now.

Bob

Question really is; do I need to do a full install on top of the existing V.10 or do I just change the modified files for V.10.03?

Just not thinking very clearly at the moment.

Bob

Posted By: WebWiz-Bruce
Date Posted: 01 October 2011 at 2:14pm

It's best to replace all the files, keeping your database, then let the upgrade wizard do it's work.

But you can just upload the changed files in the version history:-

http://www.webwiz.net/web-wiz-forums/kb/release-notes.htm" rel="nofollow - http://www.webwiz.net/web-wiz-forums/kb/release-notes.htm

However, occasionally changed files are missed out in the version history and without running the upgrade wizard if there is a database upgrade your database would not be upgraded.

We use the method in the upgrade documentation for most of the Web Wiz Forums we host as this method is very fast and only takes 2 or 3 minutes to upgrade each forum.

Posted By: Ancient_one
Date Posted: 01 October 2011 at 2:50pm

Thanks Bruce. Updated as per your instructions. All went smoothly but when I checked the forum Admin Control page 'Check for upgrades' to make sure it had installed correctly, it reads:

You are Not using the latest stable release. Instead is shows V.10.01 running. Is this simply a page update or have I done something wrong please.

Kind regards,

Bob

Posted By: WebWiz-Bruce
Date Posted: 01 October 2011 at 3:43pm

If it says that your forum is running 10.01 version then it means that you have not upgraded all the changed files as the version number is kept in the changed files.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Ancient_one
Date Posted: 01 October 2011 at 3:49pm

Thanks Bruce - I unzipped all the V10.03 files and thought they had all uploaded. Will have another go and see where it went wrong.

Bob

Posted By: Ancient_one
Date Posted: 01 October 2011 at 5:02pm

Had two more goes at uploading the unzipped files. All seems to go well and the forum opens correctly but the version number still shows V10.01 instead of V10.03

Admitting defeat and going back to bed. Hopefully it will go better tomorrow

Kind regards,

Bob

Posted By: WebWiz-Bruce
Date Posted: 02 October 2011 at 12:14pm

What is the URL of your forum to be able to have a look for you?

If you have purchased a license that comes with support try opening a support ticket so we can have a look for you. Please give your forum URL and admin login in your support ticket.

Posted By: Ancient_one
Date Posted: 02 October 2011 at 2:14pm

Much appreciated Bruce - one support ticket on it's way to spoil your Monday.

Kind regards,

Bob

Posted By: Ancient_one
Date Posted: 04 October 2011 at 6:45pm

Thanks for your advice Bruce. The problem seems to have been a corrupt file on the server which wasn't getting over written on up-loads.

All sorted now and I can leave the forum members to their own devices again.

Kind regards,

Bob