Web Wiz Forums - Time Out New User Registration

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Time Out New User Registration

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=30030
Printed Date: 31 March 2026 at 6:36pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Time Out New User Registration

Posted By: suzcomptime
Subject: Time Out New User Registration
Date Posted: 09 December 2011 at 5:19pm

My new members are experiencing problems when trying to register. It keeps saying that there is a time out error.

The user reigstration page is long enough that I think the time out needs to be adjusted. Is that something that I, as administrator can change? If so, where is it in the administrator's area?

We discovered that if you hit the BACK button on the browser, it will take you back and your info is still on the registration page so you can then hit SUBMIT again and it works. Not everyone thinks of that and I would prefer to solve it by tweaking the time out setting a little.

Thanks
Sue

Replies:

Posted By: WebWiz-Bruce
Date Posted: 12 December 2011 at 1:59pm

There are no timeouts on the registration page. There is a 20 minute timeout for forum sessions after last activity, but 20 minutes should be more than enough to fill out a registration form.

If it is timing out in under 20 minutes then it points to setup issues with your web server. You should make sure that the application pool for your forums website is set to 1 worker process, has rapid fail protection disabled, and is set to recycle once a day at a quite time like 4am in the morning.

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