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Valid words rejected by Spam filter

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Category: Web Wiz Web App Support Forums
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Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=30106
Printed Date: 31 March 2026 at 6:23pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Valid words rejected by Spam filter

Posted By: wonderbison
Subject: Valid words rejected by Spam filter
Date Posted: 11 January 2012 at 2:22am

I have a 10.3 website where I am getting reports of regular words being rejected as spam. For example I tried to send myself a private PM (although the person reporting it said it happened on PM to others and on website) where the words suggest and suggestion were rejected.

My spam list is as follows

	Handbags	Require Approval
	Pharmacy	Reject
	Replica	Reject
	Rolex	Reject
	Sneakers	Reject
	Ugg	Reject
	Watchers	Require Approval

My PM was

Header = Test for spam

Content = What I would like to suggest as a suggestion is that this should work

Received

http://www.rolling-maul.com/forum_s/error.png - Error Error

Your Private Message "Test for spam", has not been sent!

Your message was rejected by the SPAM Filters.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 11 January 2012 at 8:04am

The word ugg is being found in suggest .

To fix the issue so that only the word ugg is found on it's own and not part of the word you need to use Regular Expressions.

Change the word 'ugg' in youyr spam filter to \bugg\b

This will then find only the word ugg on it's own and not in part of a word.

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Posted By: wonderbison
Date Posted: 12 January 2012 at 10:34am

Awesome, thanks