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Error When Posting New Topics

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URL: https://forums.webwiz.net/forum_posts.asp?TID=30271
Printed Date: 30 March 2026 at 10:06pm
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Topic: Error When Posting New Topics
Posted By: Steve66
Subject: Error When Posting New Topics
Date Posted: 10 April 2012 at 10:04pm
The forum is getting an error when posting a new created topic with longer content and/or when copying and pasting longer information and then posting it as new topic or a reply to a topic. Short content new topics and short content replies are working fine.
 
The error that appears reads:
 
Server Error in Forum Application
An error has occurred while writing to the database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_save_new_post_data
File Name:- new_post.asp
Forum Version:- 10.03
 
 
Any help on this matter would be greatly appreciated. Thank you.



Replies:
Posted By: Shaun
Date Posted: 11 April 2012 at 2:40am
Hi Steve and a big welcome to the forums.

If you can post the "error details" which should also normally accompany the first part of that error, that will help pinpoint where the problem lies with your database.

Take care,
Shaun

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Posted By: WebWiz-Bruce
Date Posted: 11 April 2012 at 9:36am
Most servers are only able to handle 100kb response sent to the server from the web browser. This 100kb includes all form data, cookies, and browser headers.

If your post is over 100kb long the server would be unable to handle the response and would throw an error.


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Posted By: Steve66
Date Posted: 11 April 2012 at 11:46pm
Originally posted by Shaun Shaun wrote:

Hi Steve and a big welcome to the forums.

If you can post the "error details" which should also normally accompany the first part of that error, that will help pinpoint where the problem lies with your database.

Take care,
Shaun
 
there is nothing more to the error code. What I posted is exactly as it appears.


Posted By: Steve66
Date Posted: 11 April 2012 at 11:50pm
Originally posted by WebWiz-Bruce WebWiz-Bruce wrote:

Most servers are only able to handle 100kb response sent to the server from the web browser. This 100kb includes all form data, cookies, and browser headers.

If your post is over 100kb long the server would be unable to handle the response and would throw an error.
 
Our forum has been online for many years, sometimes posts are extremely long, we never had an issue. We upgraded to the newest 10.03 version and it was fine and just days ago this error message began and has not stopped since.
 
When I say long content post, I mean anything posted past 5 or 6 lines of content prompts this error message. If you keep the post extremly short, it works fine without error message. But this is a new problem as this was never happening in the past, on the new 10.03 version or older verisons.
 
We contacted our host provider and after several test they said it is not an issue on their end.
 
Any idea the source of the problem? Any help where we can begin?
 
Thank you.
 


Posted By: Steve66
Date Posted: 11 April 2012 at 11:59pm
As of today, no post replies or new topics, short or long are going through and all are being prompted this same error message posted above. Our forum is at a stand still. Any help on this matter would be greatly appreciated.
Thank you.


Posted By: WebWiz-Bruce
Date Posted: 12 April 2012 at 10:02am
A couple of things to try:-

1. Turn of detailed error messages from the admin area to give a fuller error message to what is wrong.

2. Check your SQL Server Database is not full. I suspect that your database is full and hence why to get a post accepted it had to get shorter and shorter, till now the database is completely full and can not accept any new data.


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Posted By: Steve66
Date Posted: 12 April 2012 at 8:19pm
Originally posted by WebWiz-Bruce WebWiz-Bruce wrote:

2. Check your SQL Server Database is not full. I suspect that your database is full and hence why to get a post accepted it had to get shorter and shorter, till now the database is completely full and can not accept any new data.
 
We believe this is the problem. Our next step is to upgrade the database size.
 
Is there a means to archive topics and posts without deleting them? Where posts and topics are not on our direct database and members can still keep their posts and post counts?
 
Webwiz Forums premium edition is a fantastic product and terrific support forum. Thumbs Up
 
Thank you very much for your help and assistance, it is greatly appreciated. 


Posted By: WebWiz-Bruce
Date Posted: 12 April 2012 at 8:43pm
Archiving would not solve the issue as the posts would still need to be stored in the database.

The only options are to increase the space available to your database or delete posts and shrink the database to free up space.


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Posted By: Testin123
Date Posted: 02 October 2012 at 4:08pm
I am having  the same error message when trying to add a new topic.

Server Error in Forum Application
An error has occurred while writing to the database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_save_new_topic_data
File Name:- new_post.asp
Forum Version:- 10.12
 
The forum has been idle for some time so this may not be a new error.  It was upgraded from 9.x quite recently.
 
It is on the same database server as before - SQL 2008 R2 (Standard or Enterprise).
 
Also happens when replying to a thread:

Server Error in Forum Application
An error has occurred while writing to the database.
Please contact the Forum Administrator.

Support Error Code:- err_SQLServer_save_new_post_data
File Name:- new_post.asp
Forum Version:- 10.12
 
Any clues?


Posted By: WebWiz-Bruce
Date Posted: 02 October 2012 at 5:00pm
If the answers given previously in this topic do not help, please create a new topic rather than jumping in on an older topic from another member.

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