Web Wiz Rich Text Editor (RTE)

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Upload Error

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Rich Text Editor (RTE)
Forum Description: Support forum for the Web Wiz Rich Text Editor (RTE).
URL: https://forums.webwiz.net/forum_posts.asp?TID=30286
Printed Date: 28 March 2026 at 2:25am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Upload Error

Posted By: Jacq
Subject: Upload Error
Date Posted: 18 April 2012 at 8:41am

I am using persits AspUpload and web wiz Rich Text Editor and all is working fine except one thing the image is not uploading. When I browse for the image and upload it, the progress bar runs and the page with error message page not found. Can you please help.
Regards.
Jacq

Replies:

Posted By: WebWiz-Bruce
Date Posted: 18 April 2012 at 9:06am

Sounds like it is more likely a 500 Internal server error rather than a 404 page not found error.

Make sure that the server has detailed error messages enabled and use a browser like Chrome or Firefox to get the detailed error message from the server. This will then point to what the error is.

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Posted By: Jacq
Date Posted: 18 April 2012 at 10:13am

Well there is a funny thing Firefox would not open the RTE_popup_adv_image.asp at all. Chrome gave the message

Persits.Upload.1 error '800a0005'

The system cannot find the file specified.

/Admin/RTE/functions/functions_upload.asp, line 88

And line 88 is this

'** Save virtual is used as saving to memory is often disabled by the web host **
.SaveVirtual strFileUploadPath

Any thoughts

regards

Jacq

Posted By: WebWiz-Bruce
Date Posted: 18 April 2012 at 10:47am

This error is usually due to permission problems on the server.

You need to set read, write, and modify permissions on the RTE's upload folder for the user account the IIS website runs under.

By default this is 'my_documents', but you may have changed this in your configuration to another folder.

Posted By: Jacq
Date Posted: 25 April 2012 at 9:39am

You are quite right Bruce there is a different folder on the server set up to upload it is D:\inetpub\vhosts\distantstitch.co.uk\httpdocs\Admin\uploads\test

I have changed the path in the RTE-setup.asp and the path in the Image Properties is now show the correct path but in the File name Box I am getting the following error message

Server object

error 'ASP 0177 : 800401f3'

Server.CreateObject Failed

/Admin/RTE/RTE_file_browser.asp, line 153

800401f3

Should i have changed it anywhere else?

Regards

Jacq

Posted By: WebWiz-Bruce
Date Posted: 25 April 2012 at 11:07am

The error means that the upload component is not installed on the server.

By default the Web Wiz Rich text Editor is configured to use Persists AspUpload, but you can also configure it to use a number of other upload components.

Whichever one you select though that upload component needs to be installed on the server.

Posted By: Jacq
Date Posted: 25 April 2012 at 6:57pm

The Presits aspuploader is on the server and is working when i check it through the sample form supplier by them and it goes to the folder on the server mentioned in the last email. I have it in the same folder as the RTE Have i put it in the wrong place do you think. They are both together and are both working in isolation except for the Upload popupin the RTE. All the other parts are of the RTE work although i have not uploading a file only images.

Sorry to be such a bother.

Regards

Jacq

Posted By: WebWiz-Bruce
Date Posted: 26 April 2012 at 8:22am

Sorry I made a mistake the error is for the following line:-

Set objFSO = Server.CreateObject("Scripting.FileSystemObject")

This is the File System Object (FSO) which is used to display the list of uploaded files on your server in the RTE.

The File System Object is built in to Windows since back in the NT4 days. As you are getting the error on this line it looks like the File System Object has been disabled on your server or could be that you are using a 64 bit OS.

You should also check that the application pool for the website is running in 32 bit mode as many ASP components will not work in 64 bit mode.

For better compatibility, memory, and performance, Microsoft actually advise to use 32 bit mode for application pools.