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Activation problem & Policy form?

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=30340
Printed Date: 31 March 2026 at 2:42pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Activation problem & Policy form?

Posted By: Retro21
Subject: Activation problem & Policy form?
Date Posted: 23 May 2012 at 1:30am

Hi there,

Whenever a user gets sent an activation code, they get a "Undelivered Mail to Sender" email, with two attachments and this as content:

"This is the Postfix program at host deferred-out-120.livemail.co.uk.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the message returned below.

The Postfix program

<blahblah@hotmail.com>: Host or domain name not found.
Name service error for name=hotmail.com type=A: Host
not found"

How do I change the blahblah@hotmail.com addy?

Also, where can I find the policy form asp? Would like to change it so users don't need to be using their real names.

Any help appreciated!

Replies:

Posted By: WebWiz-Bruce
Date Posted: 23 May 2012 at 8:52am

This has nothing to do with Web Wiz Forums, but instead this is caused by the SMTP server that you are using.

You should contact your SMTP server admin regrading this issue.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Retro21
Date Posted: 23 May 2012 at 2:04pm

Thanks Bruce. They have access to the policy asp as well?

Posted By: WebWiz-Bruce
Date Posted: 23 May 2012 at 4:49pm

Sorry do not what you are referring to when you say 'policy form asp'?

If you do not want members having to enter their Real Name when registering you can disable this as a required field from the admin area.

Posted By: Retro21
Date Posted: 23 May 2012 at 6:56pm

when you go to register, the rules for the forum come up. Where can I edit this sheet?

Posted By: WebWiz-Bruce
Date Posted: 23 May 2012 at 9:32pm

You can edit the Registration Rules/Policy from the Registration Settings page in the Forums online Admin Area.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Retro21
Date Posted: 24 May 2012 at 12:16am

we're running 7.9 Bruce. To update the forum do I need access to the Database, or can I do it via FTP?

Posted By: WebWiz-Bruce
Date Posted: 24 May 2012 at 8:19am

In 7.9 you would need to edit the file language_files\registration_polices_file.asp using a text editor.

You should consider upgrading though as 7.9 has been out of support now for over 5 years and has a number of security vulnerabilities.

Posted By: Retro21
Date Posted: 24 May 2012 at 1:30pm

if I had access to the main database I would, but I think the company would charge us unfortunately.

Thanks for your assistance.