Web Wiz Forums - PM System

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PM System - Disappeared

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=30343
Printed Date: 31 March 2026 at 7:09am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: PM System - Disappeared

Posted By: craig123
Subject: PM System - Disappeared
Date Posted: 27 May 2012 at 6:17am

Hi

Overnight our PM system has disappeared. I've tracked through the code and even though the system is turned on in the admin and the field is set to true int he DB the function getForumConfigurationData() is setting the flag to "false". I have looked at this function - all looks to be OK....

Any clues on where I should start tracking the cause of the issue please?

One thing I tried was to set the variable to true after the function call. This re-activated the PM system but when I tried to test a message I got a "mail box over quota" message for all members i tried to message.

Any assistance would be appreciated.

Cheers
Craig

Replies:

Posted By: Nick-V
Date Posted: 27 May 2012 at 9:39am

I wonder if it's a licensing issue - something far back in my memory says only the full version supports private messages but I might be wrong...have you come to the end of some evaluation period perhaps? Just a guess...

Posted By: craig123
Date Posted: 27 May 2012 at 9:58pm

Hi

I thought that too - but checked licensing and that's all valid.

Strangely enough (and this is why I am a bit concerned) it has magically re-appeared again today.

So quite keen to understand what happens in the above function - eg. once the db field has been called - as clearly something else was causing it to de-activate.

Very wierd.

Cheers
Craig

Posted By: WebWiz-Bruce
Date Posted: 29 May 2012 at 3:43pm

If there is a connection issue with the database Web Wiz Forums can sometimes load in the default settings for the free version, which means that if you are running version 7 you will loose the PM system.

This issue has been fixed in the latest version 10.11

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