Web Wiz Forums - New Users Can't Register

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New Users Can't Register

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=30443
Printed Date: 31 March 2026 at 10:27am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: New Users Can't Register

Posted By: crossthestreams
Subject: New Users Can't Register
Date Posted: 16 August 2012 at 2:09am

Hey guys -- been using Web Wiz for years, but because my know-how is limited, I do use the Access DB version.

Anyway, I upgraded to the then-latest version back in late March after some forum issues and everything seemed to be fine. However, even though existing users CAN edit and post new messages, *New Users* CANNOT register. :( I didn't realize this was an issue before now, but it appears that there have been no new sign-ups since the database was updated.

Any ideas for why this would be? No matter what name is given, it says that it's already taken or some other problem. I'm not knowledgeable in the technical side of this kinds of things. Thanks!

John

http://www.jesusfreakhideout.com/forum2012/forum/

Replies:

Posted By: WebWiz-Bruce
Date Posted: 16 August 2012 at 9:37am

Try upgrading to the latest version and see of that fixes the issue for you.

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Posted By: crossthestreams
Date Posted: 16 August 2012 at 5:31pm

OK, I'll give it a shot, thanks!

Posted By: crossthestreams
Date Posted: 16 August 2012 at 9:55pm

just upgraded... still says

"The Username you requested is already taken, not permitted, or is less than the required number of characters.

Please choose another Username."

no matter what name is inputted. :(

...what's weird is I CAN add a new member in the admin side, but no one new can sign up on their own. I get the error every time. :(

Posted By: WebWiz-Bruce
Date Posted: 17 August 2012 at 9:28am

Check your bad word filter in the admin area for any bad words that contain a *

The bad word filter is used to check user names. It uses Regular Expressions which is a powerful word search in which * is a wildcard type search.

If you have any bad words that contain a * you can escape these being a wildcard search by using the escape character \ for example you would use \*

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Posted By: crossthestreams
Date Posted: 17 August 2012 at 6:12pm

Thanks for the suggestion, Bruce! Unfortunately, we don't have any uses of * in the bad word filter anymore. It used to have that and was a problem before, so we had removed those. We just use the suggested \b method.

Any other possibilities? :( Thanks...

Posted By: WebWiz-Bruce
Date Posted: 17 August 2012 at 9:47pm

I am sure the issue is the bad word filter.

Try removing all words from the bad word filter and see if that fixes the issue.

Posted By: crossthestreams
Date Posted: 18 August 2012 at 3:09am

That did it! Ha... thanks Bruce. :)

so what's the best way to input the correctly formatted swear words?

like, for example (i know it's silly) - "burger"

would it be \burger\

?

Thanks!!

Posted By: WebWiz-Bruce
Date Posted: 18 August 2012 at 9:15am

\ is an escape character when used on it's own

\b is a word boundary

If you wanted to remove the word 'burger' and not 'hamburger' the you would use \bburger\b

The website http://www.regular-expressions.info/" rel="nofollow - http://www.regular-expressions.info/ has lots of information on regular expressions.