Web Wiz Rich Text Editor (RTE) - Urgent: Non-Functional in FF 17.0

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Urgent: Non-Functional in FF 17.0

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Rich Text Editor (RTE)
Forum Description: Support forum for the Web Wiz Rich Text Editor (RTE).
URL: https://forums.webwiz.net/forum_posts.asp?TID=30552
Printed Date: 28 March 2026 at 5:52am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Urgent: Non-Functional in FF 17.0

Posted By: minnesotadev
Subject: Urgent: Non-Functional in FF 17.0
Date Posted: 21 November 2012 at 11:00am

Firefox just released Version 17.0 a few hours ago.

It appears that the Web Wiz Editor is non-functional in FF 17.0 for Windows. I have not tried the Mac version yet.

The issue is reproducible using your own demo page: http://demo.richtexteditor.org/

This is a CRITICAL/EMERGENCY issue as I have hundreds of customers that this affects.

I am going through the RTE code now to see if I can come up with a work-around.

I am looking in: RTE_functions_common.asp

Again, this is critical. Please help.

Replies:

Posted By: minnesotadev
Date Posted: 21 November 2012 at 11:18am

It appears the following is tripping up the RTEnabled function:

isNumeric(Trim(Mid(strUserAgent, CInt(inStr(1, strUserAgent, "Gecko/", 1)+6), 8)))

Here is the new agent string:

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

Here is an old working agent string:

Mozilla/6.0 (Windows NT 6.2; WOW64; rv:16.0.1) Gecko/20121011 Firefox/16.0.1

Trying some code now to fix it.

Posted By: minnesotadev
Date Posted: 21 November 2012 at 11:28am

The following appears to be an immediate fix for the issue.


     ElseIf inStr(1, strUserAgent, "Gecko", 1) > 0 AND inStr(1, strUserAgent, "Firebird", 1) = 0 AND Trim(Mid(strUserAgent, CInt(inStr(1, strUserAgent, "Gecko/", 1)+6), 2)) = "17"     Then
                    RTEenabled = "Gecko"

Posted By: WebWiz-Bruce
Date Posted: 22 November 2012 at 7:34am

Thank-you for the information.

If you have other urgent problems it is best to create a Support Ticket from your Client Area account and we aim to reply to support Tickets within 20 minutes.

The free support forums is for community help and may not get seen.

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Posted By: WebWiz-Bruce
Date Posted: 22 November 2012 at 10:34am

We have released Web Wiz Rich Text Editor version 4.10 to fix this issue with Firefox 17. It also adds support for Firefox Mobile and Opera Mini on Google Android.

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