Web Wiz Forums - admin access

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admin access

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=30589
Printed Date: 30 March 2026 at 10:07pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: admin access

Posted By: Retired AirForce
Subject: admin access
Date Posted: 05 December 2012 at 2:13pm

Ok,

Hi Bruce, maybe you can help me help with my problem. The people who own Restore Pontoon has set me up as an admin on their forum. admin functions correctly UNTIL I try to access the admin menu, then it won't accept my normal password and I just get the screen

Error

The Username or Password entered is incorrect.
Please try again.

I'm pretty sure it has something to do with the way their website is setup, as I initially had this same problem on another website (webwiz as well) years ago, but the webadmin fixed it whatever the problem was.

I did finally talk the owner into upgrading to the latest version (we are on v9.54) and also to get newspad (I hope), even though I personally hate newspad from the old mass emailer as I only used it sparingly. But for me the biggest problem is getting access to the main admin menu so I can do the work I was recruited to do. I can get into it fine using the owners username and password, but that's a pain if she happens to log in to view the forum.

Hopefully, she'll find out the problem as she's employed her brother's IT guy to help with the upgrades.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 05 December 2012 at 4:28pm

The 9.54 version is about 5 years old now, it could be that there was an issue with sessions with this version, but giving that it is 5 years old and about 40 versions behind the current version it would be hard to say.

The best option would be to upgrade to the latest 9.74 version or 10.14.

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Posted By: Putz22
Date Posted: 07 December 2012 at 4:58pm

The Problem could be you can setup people and have them have Admin rights. But there should be only one Superuser Admin account unless they owner changed the whole funcationality of that Superuser and Made just he General Admins be able to access the Admin Menus. They could have set up account that show that you are an Admin but not get you full access to the Forums Admins account.. you might want to look into that as well.

Posted By: Retired AirForce
Date Posted: 03 January 2013 at 4:28pm

Thanks Putz22, I've passed that on to the owner of the forum, so their web person can look into it. I feel its more of a web permissions issue. This forum software was owned by a company she bought out a year ago, so they could have changed something. I appreciate the responses. I'm really hoping they'll get this upgrade done soon.