Web Wiz Forums - Problem with email address

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Problem with email address

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=31062
Printed Date: 30 March 2026 at 3:54am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Problem with email address

Posted By: Guzziriders
Subject: Problem with email address
Date Posted: 25 August 2014 at 11:56am

We have a member who's email address contains a . (joe.bloggs@) but the forum software seems to be removing the . (showing joebloggs@) and obviously this does not work when an email for say a new password is required.

As administrator I can delete the email but adding the correct one after deleting only shows the version without the . again.

Any idea what's happening?

We have others who have similar emails containing a . and they display and work fine.

Replies:

Posted By: WebWiz-Bruce
Date Posted: 26 August 2014 at 9:46am

A mail server should treat the email address joe.bloggs@ and joebloggs@ with out the dot as the same email address.

Web Wiz Forums only removes the dot from email address for GMail address. GMail does not require the dot in the email address when sending emails to GMail email addresses.

The reason why Web Wiz Forums removes the dot is that spammers know that GMail ignores the dot in email address and use this to signup to forums multiple times using the same email address and just move the dot, which is ignored by GMail, around in the email address.

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Posted By: Guzziriders
Date Posted: 26 August 2014 at 4:01pm

Ah thanks, it was a gmail address, but the strange thing is he says he never received the mail. I sent mail to him from my own email too which he also did not get. Anyway all explained as far as the dot is concerned.