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Broken chat

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=31098
Printed Date: 30 March 2026 at 7:15am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com


Topic: Broken chat
Posted By: oap2
Subject: Broken chat
Date Posted: 10 October 2014 at 12:35am
I upgraded to the newest version of the forum and am pleased to see unlocked features.

The chat system however has failed to work since I upgraded:

*** Your session has been dropped or expired. Please refresh the page ***

Regardless of how often I try or what account tries to access this page, the chat won't run. I am running ASP on an IIS server.
 
Any suggestions would be appreciated. Smile



Replies:
Posted By: WebWiz-Bruce
Date Posted: 10 October 2014 at 8:29am
The Chat Room using ASP sessions in order to work. It sounds like ASP sessions are not working for your website.

Open the IIS Manager and check that the application pool your Web Wiz Forums website is running in uses a single worker processes.

If it is and you still have problems check that the application pool is not recycling frequently. If possible have the application pool recycle once a day at a low usage time like 4am.


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