Web Wiz Hosting Services Pre-Sales Questions

Credit where it's due

Printed From: Web Wiz Forums
Category: Web Wiz Hosting Services Forums
Forum Name: Web Wiz Hosting Services Pre-Sales Questions
Forum Description: Got questions about Web Wiz Hosting Services? We've got answers and solutions!
URL: https://forums.webwiz.net/forum_posts.asp?TID=31347
Printed Date: 28 March 2026 at 6:54am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Credit where it's due

Posted By: ewhelp
Subject: Credit where it's due
Date Posted: 16 March 2016 at 10:00am

So often we speak out when we have had bad service, but seldom do we share good experiences.

I have been with webwiz for as long as I can remember and have never ever had a bad service.

Bruce and his team are punctual and very reliable. When I need support, I send off my ticket and usually have a replay inside of an hour! (Depending on the time of day - longest I waited was overnight when I submitted a ticket after midnight)

Just this morning I sent in a ticket and got a reply and a solution in under an hour. That's impressive!

I have hosting companies around the world and the only one that REALLY cares about it's customers are the guys at webwiz,

So if you are considering a new host, from experience, I can tell you that you won't find a better one.

Thanks Bruce and your team.

Regards

JIM

Replies:

Posted By: WebWiz-Bruce
Date Posted: 17 March 2016 at 10:08am

Thanks Jim.

It's nice to hear such good feedback.

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Posted By: dbramley
Date Posted: 05 April 2016 at 1:35pm

I want to 2nd this. Customer support here with WebWiz hosting is and always has been fantastic. Very quick and helpful responses from the guy who actually runs things and knows what he is talking about!

Posted By: grantorinosport
Date Posted: 14 June 2017 at 2:31am

I've used Web Wiz Forums since about 2005, and have hosted here for a large number of those years. The value has always been A+ in my opinion. It just works. That's huge, although it doesn't sound wow or sexy - but is critical.

I love the software, the user control panel for hosting is damn good nowadays, and of course service is fast. I can usually count that when I submit a ticket (Pacific coast time) that by the next morning I'll have an answer 90% of the time (one business day for Bruce in England) and always in two at the most.