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Problem with Search and picture uploads

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=31364
Printed Date: 30 March 2026 at 8:35am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Problem with Search and picture uploads

Posted By: evening_grosbea
Subject: Problem with Search and picture uploads
Date Posted: 14 May 2016 at 1:09pm

I recently moved my forum from one server to another within the same hosting service. After moving the site I have an issue that I am puzzled by. rarebird.org

When performing a search, the results posted are only from 1 subforum. The remainder of the data is ignored. Same goes for "New Posts" only results from one subforum is shown

Any ideas appreciated

Chuck

Replies:

Posted By: WebWiz-Bruce
Date Posted: 16 May 2016 at 10:53am

Looking at your forum I can see that only the 'Toledo Area Rare Bird Alert' forum has been posted in recently.

I am guessing that this is the only forum posted in since the moved and the only forum that searches are working for?

If that is the case try posting in another forum and see if the you can then search that post.

If you can then I suspect the issue maybe an encoding issue with your database. The posts that were created prior to the move where posted in a different encoding to what they are now making them unsearchable.

I see that you are using the mySQL version. If you have the SQL Dump from when you moved the website try restoring it again making sure that the database is set to the same encoding as on the previous server.

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Posted By: evening_grosbea
Date Posted: 27 June 2016 at 11:15am

Can I just move this site to your servers and ask your team to fix the issues?

Posted By: WebWiz-Bruce
Date Posted: 28 June 2016 at 7:57am

Yes you can, Web Wiz Forums Hosting Package can be found on the page below;

http://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - https://www.webwiz.net/web-wiz-forums/forum-hosting.htm

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: evening_grosbea
Date Posted: 28 June 2016 at 11:34am

Can I pay you to do the migration (and upgrade to 11.05 and also try to fix database issues. Also, I currently cannot upload pictures. Certainly that is a server issue.

Posted By: WebWiz-Bruce
Date Posted: 28 June 2016 at 2:52pm

There is a £19.95 migration charge and this also includes upgrading to the latest version and checking and fixing an errors.

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Posted By: evening_grosbea
Date Posted: 30 June 2016 at 11:07am

OK - got the hosting package, did not see the migration option during the order process however.

Posted By: WebWiz-Bruce
Date Posted: 01 July 2016 at 10:56am

Thank you for your purchase.

Please login to your Client Area account and create a support ticket.

http://www.webwiz.net/clientarea/support-portal/" rel="nofollow - https://www.webwiz.net/clientarea/support-portal/

We can then redirect you to where you need to go to within your account to add this service.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting