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"New Posts" button not working

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URL: https://forums.webwiz.net/forum_posts.asp?TID=31405
Printed Date: 29 March 2026 at 4:41am
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Topic: "New Posts" button not working
Posted By: B24
Subject: "New Posts" button not working
Date Posted: 01 September 2016 at 6:46pm
In our forum, over the past few months, when you click on "X New Posts" (next to the topic name), it does not bring you to the newest posts, it brings you somewhere in the middle of the thread. It's like the "New Post" function is continuously cataloging the same spot in a thread as the newest post. For example, you might have a thread that is 10 pages long, and if there are 3 New Posts, when you click on (3 New Posts) it will be bring you to page 5 - over and over again. It never seems to recognize the new posts.

Very frustrating for our users.



Replies:
Posted By: WebWiz-Bruce
Date Posted: 02 September 2016 at 9:17am
This can be caused by the web browser you are using caching the redirect to the newest post.

What browser are you using?
Does this occur when using a different browser?


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Posted By: B24
Date Posted: 02 September 2016 at 5:03pm
It is only happening in the past month, and by nearly all users. So it's hard to know which browsers it's happening with. Personally, I use Chrome and it happens regularly. 


Posted By: WebWiz-Bruce
Date Posted: 05 September 2016 at 10:54am
If you have not already try upgrading to the latest version to see if that resolves the issue for you.


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Posted By: B24
Date Posted: 09 September 2016 at 4:01pm
Originally posted by WebWiz-Bruce WebWiz-Bruce wrote:

If you have not already try upgrading to the latest version to see if that resolves the issue for you.

It's hosted. I think Version 11.04. 


Posted By: dbramley
Date Posted: 10 September 2016 at 3:42pm
This has been the same for my forums too, seemed to happen when I upgraded. Lots of users reporting it on a mixture of browsers.


Posted By: WebWiz-Bruce
Date Posted: 12 September 2016 at 9:09am
There have been no changes for a few years to the way the New Post links work.

Are also not able to replicate this issue in the lab.

I suspect though that to speed up load times the browser is caching the redirect, which means every time you click the link it uses the previous redirect instead of loading the updated redirect.

Could you find out affected browsers and versions of those browsers?

It maybe a case of updating the links in Web Wiz Forums to add a random number to the link to get around browsers caching the redirect.


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