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Unable to change Admin password due to complexity

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URL: https://forums.webwiz.net/forum_posts.asp?TID=31438
Printed Date: 29 March 2026 at 3:12am
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Topic: Unable to change Admin password due to complexity
Posted By: Shimpi06
Subject: Unable to change Admin password due to complexity
Date Posted: 28 December 2016 at 12:09am
Hello.

I have the latest version of Web Wiz Forum.

I am currently unable to change administrative password due to failing the "password complexity" standard check, yet all the passwords I've tried to change it to do comply with said password complexity standard.




Replies:
Posted By: WebWiz-Bruce
Date Posted: 28 December 2016 at 9:50am
Are you changing the password through your forum profile or through the forum admin area?


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Posted By: Shimpi06
Date Posted: 28 December 2016 at 4:20pm
Forum Admin area. Where the red banner appears about securing the databases username and password.


Posted By: WebWiz-Bruce
Date Posted: 29 December 2016 at 11:39am
When Password Complexity is enabled in the Admin Area from the Registration Settings page passwords need to have the following;

  • Meet the minimum password length as set in the Registration Settings page
  • Have an Upper Case Character
  • Have a Lowe Case Character
  • Have a Number
  • Have a Non-Alphanumeric Symbol


The following regular expression is used to test the password meets these requirements;

"^.*(?=.{" & intMinPasswordLength & ",})(?=.*\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\W]).*$"

Make sure that your password meets the minimum length. Also try using a different password as maybe the Non-Alphanumeric Symbol that you are using is recognised by the regular expression as being a  Non-Alphanumeric Symbol.

I tested updating the admin password in the admin area by changing it to 'Letmein1$' and the password was excepted as meeting the password complexity requirements.



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Posted By: Shimpi06
Date Posted: 31 December 2016 at 7:43pm
Okay.

I think contributing to my problem is your error message string specified in file "admin_change_admin_username.asp" of lines 297 and 298.

The 1 non-alphanumeric character requirement was not specified in the error message when it appeared.

   <td align="center" class="lgText">Sorry the password entered does not meet the Admin Password Complexity.<br /><br />
      The password must be at least <% = intMinPasswordLength %> Characters Long, Contain at least 1 Uppercase Character, 1 Lowercase Character, and 1 Number.</td>




Posted By: WebWiz-Bruce
Date Posted: 03 January 2017 at 9:06am
I will look at having this error message corrected for the new release.


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