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Image properties on mobile devices / classic mode?

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Printed Date: 29 March 2026 at 11:21am
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Topic: Image properties on mobile devices / classic mode?

Posted By: russnj2
Subject: Image properties on mobile devices / classic mode?
Date Posted: 05 May 2017 at 4:21pm

How to you get to images properties on mobile devices?

The one image icon (tree) only asks you for a web address for an image.
The other image icon (tree with arrow) only asks you to upload an image.

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Replies:

Posted By: WebWiz-Bruce
Date Posted: 08 May 2017 at 11:46am

Sounds like the WYSIWYG Editor is not enabled.

Make sure you are running the latest version of Web Wiz Forums and that you have the WYSIWYG Editor is not enabled in your forum profile.

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Posted By: russnj2
Date Posted: 24 May 2017 at 5:43pm

It seems to be the same, whether WYSIWYG is enabled or not. How do you see the image properties via mobile? I am using Android chrome.

Quick update, Firefox brings up the image properties via android.

So this seems to be browser related?

We are running 11.10

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Posted By: russnj2
Date Posted: 24 May 2017 at 10:31pm

Another issue, Edge on Windows 10 does not give you the image properties either.

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Posted By: WebWiz-Bruce
Date Posted: 26 May 2017 at 10:35am

Edge on Windows 10 does not support the WYSIWYG Editor meaning many features do not and will not work in Edge.

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Posted By: russnj2
Date Posted: 26 May 2017 at 1:14pm

WebWiz-Bruce wrote:

Edge on Windows 10 does not support the WYSIWYG Editor meaning many features do not and will not work in Edge.

Ok, do you have a list of platforms/browsers that should support the WYSIWYG Editor on desktop and mobile?

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Posted By: WebWiz-Bruce
Date Posted: 30 May 2017 at 12:16pm

All modern browsers with the exception of Edge.

There are many JavaScript methods that are not supported in Edge which breaks the WYSIWYG Editor.

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Posted By: russnj2
Date Posted: 31 May 2017 at 11:12am

Ok, it's not working on Windows 7 with Firefox, Android with chrome. This started after the Feburary update I believe.

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Posted By: WebWiz-Bruce
Date Posted: 01 June 2017 at 7:50am

Edge has never been supported in the WYSIWYG Editor.

To support Edge, either Microsoft need to fix he issues in their browser, or the whole WYSIWYG Editor will need to be rewritten which would take 100's of hours of development.

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Posted By: russnj2
Date Posted: 01 June 2017 at 10:29am

Ok, how about the other browser / os combinations I posted that are not working correctly?

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Posted By: WebWiz-Bruce
Date Posted: 02 June 2017 at 7:08am

We are not aware of issues with any other browser or OS with the latest version of Web Wiz Forums.

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Posted By: russnj2
Date Posted: 02 June 2017 at 10:03am

It's not working on Windows 7 with Firefox, Android with chrome. This started after the Feburary update I believe.

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Posted By: WebWiz-Bruce
Date Posted: 02 June 2017 at 3:39pm

Unfortunately do not have any Windows 7 or Android Devices to check this on, but not heard of anyone else reporting issues on Windows 7 with Firefox or Android with Chrome and do not know of any changes that would have effected these browsers in the WYSIWYG Editor.

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Posted By: AllMor
Date Posted: 08 June 2017 at 10:26am

Here is a screenshot, taken when I click the Insert Image button.

I use Chrome on Android (Samsung Galaxy S6)

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Posted By: WebWiz-Bruce
Date Posted: 08 June 2017 at 12:01pm

I have had a look and on Android the WYSIWYG Editor is supported only in Firefox and Opera.

On the Apple IPhone and IPad the WYSIWYG Editor is not supported at all.

The WYSIWYG Editor uses the Rich Text Editing (RTE) API built in to the web browser. If this is not available then the WYSIWYG Editor is not supported.

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Posted By: russnj2
Date Posted: 14 June 2017 at 11:15pm

On android with chrome, if you click request desktop site you get the image properties pop up box and it works. This has started with the latest or next to latest release. We have some upset users too!

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Posted By: WebWiz-Bruce
Date Posted: 15 June 2017 at 11:24am

There are no Android devices here to test this on and seems a bit of a waste buying an Android device just to see this on for 20 minutes before it spends the rest of it's life sat in a draw.

If you could get the browser headers of a Chrome browser in Android that this works on then this can be used to detect browsers that support Rich text Editing.

http://request.urih.com/" rel="nofollow - http://request.urih.com/

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Posted By: russnj2
Date Posted: 15 June 2017 at 3:53pm

Is this what you need Bruce?

Request header: formatted

Hostrequest.urih.comConnectionkeep-aliveUpgrade-insecure-requests1User-agentMozilla/5.0 (Linux; Android 6.0.1; XT1254 Build/MCG24.251-5-5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.83 Mobile Safari/537.36Accepttext/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8Accept-encodinggzip, deflate, sdchAccept-languageen-US,en;q=0.8

Request header: raw source

GET / HTTP/1.1␍␊Host: request.urih.com␍␊Connection: keep-alive␍␊Upgrade-insecure-requests: 1␍␊User-agent: Mozilla/5.0 (Linux; Android 6.0.1; XT1254 Build/MCG24.251-5-5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.83 Mobile Safari/537.36␍␊Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8␍␊Accept-encoding: gzip, deflate, sdch␍␊Accept-language: en-US,en;q=0.8␍␊␍␊

Request header: summary

Request method:GET HTTP/1.1Header size:407 bytesLines:8 (including request method)Fields:7 (key / value pairs)Shortest field:22 bytes Host: request.urih.comAverage:~58 bytes (407/7)Longest field:154 bytes User-agent:

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Posted By: WebWiz-Bruce
Date Posted: 16 June 2017 at 11:27am

Try adding the following to line 363 of functions/functions_common.asp and see if that resolves the issue.


'See if this is Chrome
        ElseIf inStr(1, strUserAgent, "Chrome", 1) Then
            
            RTEenabled = "Gecko"

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Posted By: AllMor
Date Posted: 16 June 2017 at 2:04pm

Now it Works on my Galaxy S6 with Chrome Clap

The RTE is not fully optimized for mobile view, but it works

//Allan

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Posted By: russnj2
Date Posted: 16 June 2017 at 2:42pm

That fixed it for chrome on my android!

Does it not work for IOS devices?

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Posted By: WebWiz-Bruce
Date Posted: 19 June 2017 at 8:00am

As far as I am aware Apple still do not include the Rich Text Editing API with their mobile version of Safari and as they do not allow other browsers on their platform then you are stuck with the more basic editor on IOS devices.

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Posted By: russnj2
Date Posted: 20 June 2017 at 11:19am

I know they allow browsers now, this is posted with chrome on IOS, I also have Firefox on IOS.

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Posted By: WebWiz-Bruce
Date Posted: 20 June 2017 at 1:45pm

Will need to investigate this.

There is an IPad in one of the office draws, will need to dig it out and have a look.

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Posted By: WebWiz-Bruce
Date Posted: 20 June 2017 at 2:04pm

Have tried the RTE on an IPad with Safari, Chrome and Firefox and they all now have an Rich Text Editing API that works the same as Firefox's Gecko engine.

Change line 346 of functions/functions_common.asp to the following to enable the RTE Editor for all browsers in IOS and see if it works in your IOS devices;


RTEenabled = "Gecko"

Posted By: russnj2
Date Posted: 21 June 2017 at 12:44pm

Ok, I will make the change and get feedback today. Thank you Bruce!

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Posted By: russnj2
Date Posted: 21 June 2017 at 4:52pm

Ok, how about this user?

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Posted By: WebWiz-Bruce
Date Posted: 22 June 2017 at 9:43am

This looks to be Apple Safari on an Android device looking at the header, but could be wrong.

Do you know what devices and browser this is?

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Posted By: russnj2
Date Posted: 22 June 2017 at 1:03pm

It is a toshiba thrive, running android. I think it is an older version of android.

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Posted By: WebWiz-Bruce
Date Posted: 22 June 2017 at 1:29pm

Sorry would really need allot more information as I am not clear as to what you are asking.

Is it that something is not working, if so what? What version of Android is it and what web browser and version?

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