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msxml3.dll error '800c0008'

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=31503
Printed Date: 28 March 2026 at 9:09pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: msxml3.dll error '800c0008'

Posted By: Ritchie
Subject: msxml3.dll error '800c0008'
Date Posted: 24 September 2017 at 9:35am

When viewing a member profile with an Author ID of more than 31987, this error occurs. What is the problem?

msxml3.dll error '800c0008'

System error: -2146697208.

/forum/functions/functions_common.asp, line 3104

http://www.videomax.ru/forum/snap1.png

http://www.videomax.ru/forum/snap2.png

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Replies:

Posted By: WebWiz-Bruce
Date Posted: 25 September 2017 at 7:48am

This is not related to the author ID number but an issue looking up the location of the IP address.

The part that has the error gets the location country or the last IP address the member was using when they visited the forum.

This uses Microsoft.XMLHTTP to connect to servers on our network here in the background to do the IP location lookup using the following on line 3098 of functions/functions_common.asp

Set objXMLHTTP = Server.CreateObject("Microsoft.XMLHTTP")

It looks like your server is not correctly creating this object on your server, try changing the line to that below;

Set objXMLHTTP = Server.CreateObject("MSXML2.ServerXMLHTTP")

If that does not fix the error, could you tell me what server OS you are using?

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Posted By: Ritchie
Date Posted: 25 September 2017 at 7:29pm

I changed this line. Problem still exists (((

msxml3.dll error '80072efe'

The connection with the server was terminated abnormally

/forum/functions/functions_common.asp, line 3104

I'm using Windows Server2003 R2

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Чем дальше в лес, тем толще партизаны

Posted By: WebWiz-Bruce
Date Posted: 26 September 2017 at 7:13am

The OS is the issue as Windows Server 2003 is not supported in Web Wiz Forums version 10+.

Microsoft stopped supporting Windows Server 2003 and the R2 version back in 2010 and as they no longer provide security patches for this OS support for Windows Server 2003 was dropped in Web Wiz Forums allowing us to add new features that used Regular Expressions and to get external content feed Microsoft.XMLHTTP.

The system requirements for Web Wiz Forums can be found on the page below;

https://www.webwiz.net/web-wiz-forums/kb/requirments.htm" rel="nofollow - https://www.webwiz.net/web-wiz-forums/kb/requirments.htm

I have looked up this error online and it seems that Microsoft.XMLHTTP can not be used in Windows Server 2003 as the server may not have access to Internet Explorer on the server if it has been locked down. You could try using the server version of Microsoft.XMLHTTP which is below;

Set objXMLHTTP = Server.CreateObject("MSXML2.ServerXMLHTTP.6.0")

Posted By: Ritchie
Date Posted: 26 September 2017 at 10:12am

Thank you! I understood.

This does not work

Set objXMLHTTP = Server.CreateObject("MSXML2.ServerXMLHTTP.6.0")

msxml6.dll error '80072efe'

The connection with the server was terminated abnormally

/forum/functions/functions_common.asp, line 3104

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Чем дальше в лес, тем толще партизаны

Posted By: WebWiz-Bruce
Date Posted: 26 September 2017 at 12:24pm

Make sure that the latest supported version of IE is installed on the server.

If that does not work you may need to use a server running Windows Server 2008 or above.

Posted By: Ritchie
Date Posted: 26 September 2017 at 6:27pm

Installed IE browser of the latest version. This does not work. Maybe I'll have to use Windows Server 2008.Thank you!

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Чем дальше в лес, тем толще партизаны

Posted By: WebWiz-Bruce
Date Posted: 27 September 2017 at 11:50am

As Microsoft stopped supporting Windows Server 2003 R2 back in 2010 having an unpatched server like this connected to the Internet it is likely to be infected with all sorts of nasties and being used as part of a botnet attacking other computers, upgrading to a supported version of Windows would be no bad thing.

If you are upgrading I would upgrade to Windows Server 2016 as Windows Server 2008 R2 ended mainstream support from Microsoft back in 2015.

Posted By: Ritchie
Date Posted: 27 September 2017 at 3:57pm

Thank you. I will study my financial capabilities and will soon make a decision

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Чем дальше в лес, тем толще партизаны

Posted By: WebWiz-Bruce
Date Posted: 28 September 2017 at 7:39am

We do provide Windows Server 2016 Cloud Servers that maybe of interest to you. See link below for more details;

https://www.webwiz.net/cloud-servers/" rel="nofollow - https://www.webwiz.net/cloud-servers/

Posted By: Ritchie
Date Posted: 28 September 2017 at 3:52pm

Thank you very much, Bruce. Now the forum works on old equipment. The physical server since 2004. I need some time to think

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Чем дальше в лес, тем толще партизаны

Posted By: craig123
Date Posted: 14 March 2018 at 5:11am

Hi Bruce

We have the same issue happening. I have tried the advice above and it does not resolve the problem.

We're running Server 2012 Std.

I debugged the call and tried running it directly in the browser & received the following;

HTTP Error 403.0 - .8 Forbidden

I am wondering if it might be blocked from your end?

Please advise.

Cheers

Craig

Posted By: WebWiz-Bruce
Date Posted: 14 March 2018 at 10:52am

You would get the 403.8 forbidden error if you tried to connect to the country lookup API in a web browser as the connection is only permitted from inside the Web Wiz Forums software.

We have recently disabled TLS 1.0 support as it is vulnerable and if Windows Server 2012 does not support the newer TLS 1.1 and 1.2 then it may not be able to use the HTTPS connection to connect to the API.

For those on older servers that only support vulnerable SSL and TLS 1.0 protocols we are looking at putting a switch in to the next release so that you can connect to the API over plain text HTTP.

Posted By: craig123
Date Posted: 15 March 2018 at 1:13am

Hi Bruce

We have TLS1.2 running on the server.

Regards

Craig