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Server Requirements Test

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=31526
Printed Date: 29 March 2026 at 8:11am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com


Topic: Server Requirements Test
Posted By: lordtec
Subject: Server Requirements Test
Date Posted: 21 February 2018 at 10:33pm
Erro 1:License Server Connection Response
If Web Wiz Forums is unable to connect to the Web Wiz License Server you will not be able to run the Premium Edition.

Fail:
Error Connecting to License Server.

Server Response: 12029 -

If Web Wiz Forums is running on a server behind a Firewall check that TCP Port 80 is open is open and not using a proxy server.


Erro 2: IP to Country Server Connection
If Web Wiz Forums is unable to connect to the IP to Country Server you will not be able to use the Registration Country Block List to block new Registrations based on country location.

Fail:
Error Connecting to IP to Country Server.

Server Response: 12029 -

If Web Wiz Forums is running on a server behind a Firewall check that TCP Port 80 is open is open and not using a proxy server.



What can it be? Today this problem started ...


Replies:
Posted By: WebWiz-Bruce
Date Posted: 22 February 2018 at 7:47am
Check that you don't have a firewall running blocking outbound connections on TCP Port 443

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Posted By: lordtec
Date Posted: 04 March 2018 at 8:39pm
Bruce TCP port 80 or 443?

Posted By: WebWiz-Bruce
Date Posted: 05 March 2018 at 1:29pm
In the latest version it will be port 443 as the connections now use TLS encryption over TCP Port 443.

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Posted By: Nick-V
Date Posted: 06 March 2018 at 11:01pm
I'm getting the same but code 12031. Not sure when it started but running W2K3/SQL2005 and there should be no outbound ports blocked.

I noticed it while setting up a replacement server on the same LAN...which does not encounter the problem.

Posted By: WebWiz-Bruce
Date Posted: 07 March 2018 at 9:41am
For PCI Compliance we have had to disable TLS 1 which is an old vulnerable protocol dating back almost two decades.

You would need to ensure that your server is configured to use TLS 1.1 or higher when connecting to the API's.

You would need to use Windows Server 2008 R2 or above to have support for TLS 1.1 and TLS 1.2.

Microsoft ended support for Windows Server 2003 on  July 14, 2015, and is no-longer proving Security patches or updating the OS. It is therefore unlikely that Microsoft will issue an update leaving Windows 2003 users on old vulnerable SSL and TLS protocols. 

I would say the best advise would be to upgrade your server to a newer version of Windows that is currently supported as using Windows Server 2003 not only means that you can not use these features in Web Wiz Forums but your server is wide open to vulnerabilities.

If you are looking for a new server we do provide Windows Server 2016 Cloud Servers. You can find more at the link below;

https://www.webwiz.net/cloud-servers/" rel="nofollow - https://www.webwiz.net/cloud-servers/

We also provide Web Wiz Forums hosting packages on Windows Server 2016 if your looking for a budget option. You can find more on the page below;

https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - https://www.webwiz.net/web-wiz-forums/forum-hosting.htm


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Posted By: Nick-V
Date Posted: 07 March 2018 at 9:47am
Thanks for the great explanation Bruce. I hope our 2003 WWF Licence continues to work while I complete set-up of our long-overdue replacement server. Outsourcing is still an option we are considering in an effort to simplify!

Posted By: WebWiz-Bruce
Date Posted: 07 March 2018 at 9:51am
Web Wiz Forums is now free, so a license is no-longer required.

If you are using an older version of Web Wiz Forums then once activated you will not need to activate the license again so you should not have a problem.


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