Web Wiz Forums - Enabling HTTPS breaks forum

Enabling HTTPS breaks forum

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=31636
Printed Date: 29 March 2026 at 3:12am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Enabling HTTPS breaks forum

Posted By: slappyJ
Subject: Enabling HTTPS breaks forum
Date Posted: 24 October 2019 at 9:35pm

I just recently purchased and enabled HTTPS certificate on my website but now my forum does not load.

I get a "404 - File or directory not found" error.

How do I fix this?

Thanks,

slappyJ

Replies:

Posted By: WebWiz-Bruce
Date Posted: 25 October 2019 at 8:14am

Are you using the latest version of Web Wiz Forums and have you enabled HTTPS support from the forum admin area?

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Posted By: slappyJ
Date Posted: 25 October 2019 at 8:47pm

Yes, latest version.

Do I also have to change the "Web address path to forum*" option to reflect the https? or does this option stay the same?

Posted By: WebWiz-Bruce
Date Posted: 28 October 2019 at 7:57am

It should be changed to HTTPS://

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Posted By: slappyJ
Date Posted: 28 October 2019 at 8:10pm

Here's the problem I am having.

I made the change to load SSL in the Web Wiz options but when I hit the save button my browser gave me a 404 error.

Now when I try to access my forum I still get the 404 error. Doesn't matter if I change the main site to use SSL or not to use SSL I still get 404 error.

Posted By: WebWiz-Bruce
Date Posted: 29 October 2019 at 1:37pm

It sounds like something is not setup correctly with SSL on your website as you should not get a 404 error message even if you have not enabled SSL support within Web Wiz Forums.

Contact your web host and ask them to have a look to see if the SSL is correctly setup on the website.

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Posted By: slappyJ
Date Posted: 29 October 2019 at 8:42pm

I'm going to paste some text from my tech support...

It looks like Secure ASP was not enabled for your site. We've enabled it under Windows Services and now I'm getting different results.

When I access that link I'm getting redirected to an invalid URL " https://kleenkuip.com.ssl/forum/default.asp" rel="nofollow - https://kleenkuip.com.ssl/forum/default.asp "
Do you have that address configured anywhere under the forum that might be causing a redirect?

Unfortunately to me it looks like the invalid redirect is in the forum settings somewhere.
I see that there was a test file under the same folder, which loads as expected using https now: https://www.kleenkuip.com/forum/helloworld.asp" rel="nofollow - https://www.kleenkuip.com/forum/helloworld.asp
Which indicates that the server configuration is correct.

Since I'm not familiar with that specific forum software I'm not too sure how you could check or fix a redirect if you can't get into it.
You should be able to edit a configuration file or database manually depending on where that setting is stored.

Posted By: WebWiz-Bruce
Date Posted: 30 October 2019 at 9:30am

It looks like something in the unusual way your web host has setup SSL that the website name on the server has .SSL appended to the end.

Disable SSL support in Web Wiz Forums as it look like it is not compatible with the way your web host has implemented SSL on their system.

Posted By: slappyJ
Date Posted: 04 November 2019 at 9:59pm

Tech support got the forum up and running with some tweaks...

We got the forum loading with the following change to the functions/functions_common.asp file:

In the SSLswitch sub, this line:
strServerHttpsStatus = Request.ServerVariables("HTTPS")

Was replaced with:
If InStr(Request.ServerVariables("SERVER_NAME"),"ssl") = 0 Then
strServerHttpsStatus = "off"
Else
strServerHttpsStatus = "on"
End If

And I've replaced http:// in URLs with https:// so that browsers no longer show a warning of "connection not secure".