Live Support system
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Category: General Discussion
Forum Name: Web Design Discussion
Forum Description: Discussion on web design and development subjects.
URL: https://forums.webwiz.net/forum_posts.asp?TID=7247
Printed Date: 29 March 2026 at 7:47pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com
Topic: Live Support system
Posted By: Gullanian
Subject: Live Support system
Date Posted: 13 November 2003 at 3:03pm
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What do you think about my new live support system:
Basicaly you stick some code on your site, and visitors see something like, click here for live support, or live support is closed. If its open they click it and can chat with operators logged in at the operator end. Ive worked like a dog on it this week! Its got loads of cool features you would want to find in any live support system:
If anyone has any suggestions it would be cool! |
Replies:
Posted By: Tegwin
Date Posted: 13 November 2003 at 3:34pm
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I think it is very nice ------------- If you dont want my peaches, dont shake my tree |
Posted By: Gullanian
Date Posted: 13 November 2003 at 6:04pm
| I think the best unique selling point this could offer would be VON, no live system im aware of implements this yet. |
Posted By: gupta_ji
Date Posted: 21 November 2003 at 9:58am
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Posted By: Mart
Date Posted: 21 November 2003 at 10:01am
| Looks cool but whats VON? |
Posted By: Gullanian
Date Posted: 21 November 2003 at 10:06am
| VON is voice over net, so basicaly in the future you will be able to have a phone call over the internet with an operator. |
Posted By: Mart
Date Posted: 21 November 2003 at 10:24am
| Cool, so how can that be acheived? |
Posted By: michael
Date Posted: 21 November 2003 at 10:59am
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It is not easy to accomplish, might have to use something like java or SOAP. I am not sure if it would be possible to use http stream ------------- http://baumannphoto.com" rel="nofollow - Blog | http://mpgtracker.com" rel="nofollow - MPG Tracker |
Posted By: Gullanian
Date Posted: 22 November 2003 at 10:03am
| I wouldnt be doing it myself, probably hiring someone to do it, a bit out of my league |
Posted By: Bluefrog
Date Posted: 23 November 2003 at 8:10am
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You 'could' do it over http, but, it wouldn't be very good. Some kind of a client is needed and you still have to use audio codecs to shrink down the voice data. It's similar to another thread here about VOIP. VON isn't that much different.
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