Web Wiz Forums - E-Mail Problem

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E-Mail Problem

Printed From: Web Wiz Forums
Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=7272
Printed Date: 06 April 2026 at 10:19am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: E-Mail Problem

Posted By: galaxydh
Subject: E-Mail Problem
Date Posted: 14 November 2003 at 9:05am

We're having two e-mail related problems with our forums:

People aren't receiving notifications of replies and
When I tried to send a message to the forum members, I received the following message (that may be related)

Microsoft VBScript runtime error '800a0046'

Permission denied

/forums/admin/functions/functions_send_mail.asp, line 183

Microsoft VBScript runtime error '800a0046'

Permission denied

/forums/admin/functions/functions_send_mail.asp, line 183

Lines 182 and 183 read as follows:

'Send the e-mail

.Send

I'm thinking that the two problems are related. Anyone have a solution?

Thanks.

Replies:

Posted By: galaxydh
Date Posted: 20 November 2003 at 7:58am

Anybody? We still can't solve this problem.

Posted By: WebWiz-Bruce
Date Posted: 20 November 2003 at 10:06am

I've seen this problem when using CDOSYS but only on a WinXP mechine and was to do with perissions of some kind.

The only solution I found was to move the forum to another folder.

Maybe your web hosts can help or someone who has had more experince with the CDOSYS component can tell you what needs changing on the server in order for it to work.

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Posted By: galaxydh
Date Posted: 20 November 2003 at 10:20am

We're actually using CDONTS. Any correlation?

Thanks.

Posted By: WebWiz-Bruce
Date Posted: 20 November 2003 at 11:33am

Arghh sorry coudn't read the error properly, the text was to small to read without my glasses.

The problem is that you need to set write permisisons for everyone on the SMTP's queue directory at:-

C:\Inetpub\mailroot\Queue

This will allow the SMTP server to save the email to it's queue before sending it.

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Posted By: galaxydh
Date Posted: 20 November 2003 at 11:45am

Okay, sounds good, but where do I do that?

Posted By: WebWiz-Bruce
Date Posted: 21 November 2003 at 4:42am

This is something that needs to be done on the web server, if you have access to it.

Navigate in Windows Explorer to the folder on the servers C drive:-

C:\Inetpub\mailroot\Queue

Then right click on this folder, select properties, and from the security tab set read and write permissions for everybody on that folder.

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Posted By: galaxydh
Date Posted: 21 November 2003 at 8:07am

Eureka!!! Problem resolved.

We changed the e-mail component to CDOSYS and I confirmed the outgoing mail server info. I forwarded your instructions to the network guy. If that was needed, he took care of it. Works like a charm now.

Thanks for the input and feedback. It always helps to learn something.