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Upgrade Problem

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=7420
Printed Date: 06 April 2026 at 10:19am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com


Topic: Upgrade Problem
Posted By: galaxydh
Subject: Upgrade Problem
Date Posted: 20 November 2003 at 8:04am

We tried to upgrade our forum from 7.01 to 7.6.

The thread says that all you have to do is upload the new files, overwriting the old ones and alter certain files (e.g., skin files), as they old ones aren't compatible with the new version.

I followed the directions, but had disastrous results.  Nothing worked.  Most importantly, I know how to configure the skin and other visual elements, but the database reflected by the new upload wasn't the same.  I didn't know how to resolve that problem

Are there more detailed, step-by-step upgrade instructions?  Any tips?

Hopefully, someone will answer this post as I have never received an answer to any of my questions from this community.




Replies:
Posted By: dudboy
Date Posted: 20 November 2003 at 8:08am

Did you read this mate

Upgrading
To upgrade from 7.51a, to 7.6 just replace the changed files listed in the Version History file with the new files.

To upgrade from previous versions see the following post:-

http://forums.webwiz.net/forum_posts.asp?TID=6950 - http://forums.webwiz.net/forum_posts.asp?TID=6950

More to the upgrade from 7.01 database chenges etc.



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Posted By: galaxydh
Date Posted: 20 November 2003 at 8:46am

Sure did (the one from 7.01 that is).  As stated, I did exactly as instructed, with little success.

The following info gives the impression that the upgrade is straightforward:

Upgrading from version 7.01 to 7.5 Access version is straight forward. Just replace the old files with the new ones keeping the same database file. In the Access database you will have to increase the size of the field Browser to 20 in the table tblActiveUsers.

This is exactly what I did.

That's why I figure that there must be more documentation -- especially something that covers installation or upgrade quirks.

Should I upgrade to 7.5 first?



Posted By: WebWiz-Bruce
Date Posted: 20 November 2003 at 9:59am
What errors are you getting?

Have you tried compacting and repairing the database from 7.6's admin menu?

In what why is the database not the same?


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Posted By: galaxydh
Date Posted: 20 November 2003 at 10:23am

The database has the same name.  Since we're using it on an Intranet, we decided not to change it.  Because of this, I expected the newly uploaded files to see the same database.

I think I made an assumption though.  I didn't configure the first database, so I'm not aware of the fiile that contains the URL reference.  That may actually be our problem.

Any tips?



Posted By: galaxydh
Date Posted: 20 November 2003 at 11:47am

I uploaded the files from 7.6 and overwrote the old 7.1 files.

The result, this time, was even worse than before.  Now, all I get is the following:

There is a problem with the page you are trying to reach and it cannot be displayed.

Please try the following:


HTTP 500 - Internal server error
Internet Explorer

What gives?  This is a lot of trouble.  I've never had this much trouble configuring or upgrading a BBS before.

Help!!! 

Thanks!



Posted By: MadDog
Date Posted: 20 November 2003 at 12:14pm
You need to turn off Show Friending HTTP Error Messages in IE. This is also in the faqs section of this website.

If you use the search feature you would find all your answers because they have been asked many many many other times.

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Posted By: galaxydh
Date Posted: 20 November 2003 at 12:59pm

It would be simple if that was the only problem.

I read the issue about the friendly error messages.  When I went to the admin page, however, the error message wasn't displaying.  The images that you have to enter for security purposes won't show up, no matter what I do.

Secondly, as a trainer and technical writer by trade, I shouldn't have to "search all over the world" for something that should be at my fingertips and/or get a condescending answer on top of that.  Not to mention that the only people that have all day to search through previously posted issues . . . need I say the rest.

I have already searched through a ton of postings and it's still like trying to find a needle in a haystack.  I asked a simple question.  Hopefully, someone else will be like Borg, will have a heart, and give me a real answer.

If you can't help, don't chime in.  You're wasting my time.



Posted By: WebWiz-Bruce
Date Posted: 21 November 2003 at 4:39am
As already previously said you need to turn off friendly HTTP error messages in IE.

This will then give you an error message better than just the generic HTTP 500 error.

Then post what the error is.

This will then help us answer your question and find what is wrong.

Also the version you are using would help (Acess or SQL server??)

But like you our time is valuable as well so you should do a search once you find the error to see if this has been answered already.

If you changed the name of the database when you origianlly installed the forum or database location you may need to alter the common.asp files to reflect this.


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Posted By: galaxydh
Date Posted: 21 November 2003 at 7:59am

As stated, I did a search (not lazy by any stretch of the imagination).  I perused lots of results and I couldn't find the solution.  After conducting several searches, as a last resort, I decided to ask and, at worst, have someone direct me to an answer.

I understand the value of your time and appreciate any and all helpful responses.  The statement about my time, by no means, is meant to devalue yours.  I made the statement in hopes that someone would understand my plight (and have a heart).

I mean, these forums are for the purpose of obtaining help, right?  Not to get slammed by some bright, insensitive person who can't take constructive criticism (usually the personality traits of young programmers -- and making reference to a response that I received via e-mail, but has been deleted).  I'm on your side.  I like the product a lot.

At any rate, I turned off the HTTP friendly errors and posted a message to our Intranet BBS so that others would do the same.  I still can't figure out the issue with the files, though, and why the upload and overwrite isn't working.

At this stage, however, I'll just try to study the code and work with some folks internally to get this resolved.  It should be a good exercise.  I still don't believe it should have been this difficult though.



Posted By: lodogg
Date Posted: 21 November 2003 at 10:49am

No it shouldn't have been that difficult at all.  I don't do code just administration.  I would make sure you have the proper permission on your database SQL or ACCESS.  Do you have a backup of your forum directory?  If this is ACCESS I would suggest placing the forum 7.6 out there as a different name such as forum2 then just place in the *.mdb and give write permissions and then see if that works.  Never test with the live data   I'm sure this is a very basic answer but I don't know much I just know IIS and stupid easy administration the hard stuff is programming!!!



Posted By: galaxydh
Date Posted: 21 November 2003 at 11:55am

Good idea.  We'll give that a try.  Thanks for chiming in.



Posted By: lodogg
Date Posted: 21 November 2003 at 12:35pm

Hey if I can help with the administration side I'm here.  I had some issues too but it was all permission related.  I didn't even make the change to the *.mdb as per the instructions and it still worked.  I made the change now  As I said just make a seperate directory and use that for testing.  Or install IIS if your using windows 2000 pro or xp pro and do all the testing on your local machine before you drop it in your production environment.

 

Thanks

Lo




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