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Users Can’t Register

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=7772
Printed Date: 06 April 2026 at 1:50pm
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: Users Can’t Register

Posted By: RHBurton
Subject: Users Can’t Register
Date Posted: 01 December 2003 at 12:26pm

I just set up 7.6 clean on my site. I can create an admin account and everything's great, but I can't create a user. When I try to register as a user, I get:

Sorry, only members with sufficient permission can access this page.

This makes no sense to me. I'd be very glad for any enlightenment!

Replies:

Posted By: RHBurton
Date Posted: 01 December 2003 at 12:30pm

Except of course sometimes I get this error message instead:

Sorry, the Security Code entered did not match that displayed.
A new Security Code has been generated.
Please ensure that cookies are enabled on your browser.

All cookies are enabled, all permissions given, etc. (implied by "I created an admin account just fine, which works, etc.")

Help!

Posted By: RHBurton
Date Posted: 01 December 2003 at 1:03pm

My front page shows this at the bottom, too:

Microsoft VBScript runtime error '800a01f4'

Variable is undefined: 'conquerChatUsers'

/oakville/jcri/forum/functions/format_page.asp, line 713

Posted By: RHBurton
Date Posted: 01 December 2003 at 3:51pm

It's so erratic: sometimes I get that the security code doesn't match.

I never succeed in registering a user.

I also notice sometimes the graphical display of the security code fails to display in full - a few numbers display the "x" that means the browser didn't find them (I assume).

Posted By: WebWiz-Bruce
Date Posted: 02 December 2003 at 3:03am

Is your site on multiple load balanced web servers?

If it is this is why you are getting these problems because as your site swiches between servers the ASP session is reset thus the forum can not track the user. Your web hosts maybe be able to help with this issue.

The conquerChatUsers error is not a forum error it is a problem with the conquer chat program you are trying to intergrate. The variable needs to be declared before use.

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Posted By: ctscott
Date Posted: 02 December 2003 at 5:36am

i believe the conquerChatUsers program requires some info. inside global.asa.

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Posted By: RHBurton
Date Posted: 02 December 2003 at 8:11am

My site is not on multiple load balanced web servers.

Posted By: WebWiz-Bruce
Date Posted: 02 December 2003 at 8:17am

Check with your hosts about ASP sessions on the server as the reason why you will be getting such errors is if the ASP session keeps getting dropped.

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