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Hi, if anyone can help, cheers! I got Microsoft Word 2000 (build 9.0.2720) installed on two PC's, both using Windows 2000 Proffesional. On one PC, it works fine. On my one, after 20 seconds it comes up with the error:
"Winword.exe has generated an error, and error log has been created"
Ive tried reinstalling several times, but still the error comes up, still works fine on the other PC.
The log file reads:
[code]
Application exception occurred:
App: (pid=2244)
When: 12/18/2003 @ 22:47:44.156
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: TOM
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 15 Model 2 Stepping 7
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner: Dave Grohl
*----> Task List <----*
0 Idle.exe
8 System.exe
144 SMSS.exe
168 CSRSS.exe
164 WINLOGON.exe
216 SERVICES.exe
228 LSASS.exe
412 svchost.exe
436 spoolsv.exe
480 svchost.exe
512 mysqld-nt.exe
600 nvsvc32.exe
644 regsvc.exe
652 mstask.exe
748 SMAgent.exe
800 Tmntsrv.exe
836 WinMgmt.exe
876 mspmspsv.exe
904 svchost.exe
920 explorer.exe
928 inetinfo.exe
1144 PCCPFW.exe
1284 SMTray.exe
1300 point32.exe
1324 type32.exe
1332 pccguide.exe
1340 PCCClient.exe
1304 Pop3trap.exe
1380 pwstray.exe
968 realsched.exe
1448 internat.exe
1504 RSEDNClient.exe
1532 acrotray.exe
1556 rundll32.exe
1584 sqlmangr.exe
1060 msnmsgr.exe
1876 MDM.exe
1368 DLLHOST.exe
1884 DLLHOST.exe
2032 sqlservr.exe
2020 IEXPLORE.exe
1792 notepad.exe
2244 WINWORD.exe
1268 DRWTSN32.exe
0 _Total.exe
(30000000 - 3086A000)
(77F80000 - 77FFB000)
(7C2D0000 - 7C332000)
(7C570000 - 7C623000)
(77D30000 - 77D9E000)
(77F40000 - 77F79000)
(77E10000 - 77E6F000)
(308C0000 - 30E19000)
(77A50000 - 77B3C000)
(782F0000 - 78538000)
(70A70000 - 70AD5000)
(78000000 - 78045000)
(71710000 - 71794000)
(77800000 - 7781E000)
(76620000 - 76631000)
(10000000 - 100D0000)
(690A0000 - 690AB000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(695E0000 - 69609000)
(779B0000 - 77A4B000)
(51000000 - 51047000)
(728A0000 - 728A6000)
(01190000 - 011B4000)
(6E420000 - 6E426000)
(75E60000 - 75E7A000)
(775A0000 - 77626000)
(77840000 - 7787E000)
(770C0000 - 770E3000)
(65000000 - 65264000)
(65300000 - 65327000)
(60000000 - 60115000)
(02EB0000 - 0300F000)
(76B30000 - 76B6E000)
(772B0000 - 7731C000)
(03040000 - 03244000)
(50700000 - 50712000)
(61220000 - 61232000)
(76710000 - 76719000)
(76FA0000 - 76FAF000)
(773E0000 - 773F5000)
(75170000 - 751BF000)
(7C340000 - 7C34F000)
(751C0000 - 751C6000)
(75150000 - 7515F000)
(75030000 - 75044000)
(75020000 - 75028000)
(77950000 - 7797A000)
(77980000 - 779A4000)
(75050000 - 75058000)
(60600000 - 60631000)
State Dump for Thread Id 0x598
eax=00000000 ebx=00000001 ecx=80010101 edx=00000000 esi=77f93233 edi=00000001
eip=77f9323e esp=0012fdec ebp=0012fe38 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 ; efl=00000246
function: NtWaitForMultipleObjects
77f93233 b8e9000000 mov eax,0xe9
77f93238 8d542404 lea edx,[esp+0x4] ss:01569cd3=????????
77f9323c cd2e &n bsp; int 2e
77f9323e c21400 ret 0x14
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012FE38 77E1E9FB 0012FE10 00000001 00000000 0012FE30 ntdll!NtWaitForMultipleObjects
0012FE94 77E1EA48 0012FE60 00000000 00000032 000000FF user32!MsgWaitForMultipleObjectsEx
0012FEB0 3013A777 00000000 00000000 00000000 00000032 user32!MsgWaitForMultipleObjects
00000000 00000000 00000000 00000000 00000000 00000000 !<nosymbols>
*----> Raw Stack Dump <----*
0012fdec 59 a0 59 7c 01 00 00 00 - 10 fe 12 00 01 00 00 00 Y.Y|............
0012fdfc 00 00 00 00 30 fe 12 00 - 00 00 00 00 00 00 00 00 ....0...........
0012fe0c 01 00 00 00 30 00 00 00 - 00 00 00 00 00 00 00 00 ....0...........
0012fe1c 00 00 00 00 00 00 00 00 - 00 00 00 04 00 00 00 00 ................
0012fe2c 78 fe 12 00 e0 5e f8 ff - ff ff ff ff 94 fe 12 00 x....^..........
0012fe3c fb e9 e1 77 10 fe 12 00 - 01 00 00 00 00 00 00 00 ...w............
0012fe4c 30 fe 12 00 00 00 00 00 - 8e aa 13 30 00 00 00 00 0..........0....
0012fe5c 20 04 00 00 30 00 00 00 - 00 00 00 00 02 00 00 00 ...0...........
0012fe6c 03 00 00 00 03 00 00 00 - 8c fb 0c 00 d0 d7 7c 30 ..............|0
0012fe7c 59 a2 13 30 d0 d7 7c 30 - 00 00 00 00 cc e6 fd 7f Y..0..|0........
0012fe8c 00 00 00 00 30 00 00 00 - b0 fe 12 00 48 ea e1 77 ....0.......H..w
0012fe9c 60 fe 12 00 00 00 00 00 - 32 00 00 00 ff 00 00 00 `.......2.......
0012feac 00 00 00 00 00 00 00 00 - 77 a7 13 30 00 00 00 00 ........w..0....
0012febc 00 00 00 00 00 00 00 00 - 32 00 00 00 ff 00 00 00 ........2.......
0012fecc ff ff ef ff 0f 52 58 7c - d0 d7 7c 30 00 00 00 00 .....RX|..|0....
0012fedc 00 00 00 00 2c 01 00 00 - 00 00 00 00 00 00 00 00 ....,...........
0012feec 41 b4 13 30 d2 65 e1 77 - 00 00 00 00 9a 00 20 30 A..0.e.w...... 0
0012fefc 78 00 77 00 08 00 77 00 - 34 ff 12 00 00 00 00 00 x.w...w.4.......
0012ff0c 00 00 00 00 00 00 00 00 - 34 ff 12 00 7f 2d 00 30 ........4....-.0
0012ff1c 57 00 4f 00 67 7d 14 00 - 00 00 00 00 78 00 77 00 W.O.g}......x.w.
State Dump for Thread Id 0x6dc
eax=00000220 ebx=00157470 ecx=001575c8 edx=00000000 esi=001575c8 edi=00000100
eip=77f839c7 esp=01fdfe28 ebp=01fdff74 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 ; efl=00000206
function: NtReplyWaitReceivePortEx
77f839bc b8ac000000 mov&n
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