Hi there,

I hope i have put this in the right place.  I am having some trouble with FTP - i have recently renovate a site (including adding a web wiz forum  ) and uploaded it to a test directory.  Now, i need to rename the live site directory from live to old (or something like that) and rename the new site directory to live (or something like that).  The problem is, i get access denied errors (error 550 in FTP i think) when i try to rename either of those two directories to anything, and yet, i can rename other less significant directories.

What do i need to do?  Is there something i need to do with my web services, or something else i should know about FTP and directory renames?  I am completely lost!

Thanks in advance for any help,

Regards,
Steve

Hi WebMonkey,

I am using CuteFTP.  The problem is trying to use anything else is a huge pain in the butt as the FTP program is installed on our server, and it seems to be the only machine that the proxy will let FTP traffic pass through.  I could do the move copy thing, but the problem is its the primary directory for the whole site, and hence will take the site offline for too long.  Can you recommend any good FTP programs?

Many Thanks,
Steve

Well, an update:

I decided to do some manual shifting around, and that went well except for the fact that when you delete certain directories, they dont actually dissappear, but just get access denied errors when you try then to open them, like they have been half deleted.  Whats worse is one of those directories is one i need to recreate, and i cant cause it thinks its still there, but at the same time, wont let me in it.  It seems to suggest that the permissions are ok for full access.

Please Help!!!

Thanks,
Steve

Steve,

I've had that problem with CuteFTP before, and that is why I don't use it. I currently use Dreamweaver MX's internal FTP and have had no problems with it.

I have tried FlashFXP http://www.flashfxp.com - www.flashfxp.com in the past and it seemed to be a pretty full functioned FTP program.

Thanks WebMonkey,

I guess my big question is: what can i do about it now that its happened?  Would really appreciaite any help - my whole site is down cause of this problem.

Thanks again,
Steve

Try to access the site with another FTP program, and you may find that you can rename/move/delete the files that you previously couldn't.

SmartFTP is excellent, but different FTP's won't necessarily solve the problem.

If you have access denied then either there ARE remaining files in the folder or you don't have permissions to delete it, or some other process is still running that is linked to that particuar folder.

Just because you can't see the files doesn't meen they are not there. There are most probably hidden files in the directory (such as Frontpage Extension files (_vti8)) that you will need to remove first.

Additionally there should be settings in your FTP agent that will give you the ability to view hidden files.

That said, if you do have frontpage extensions installed on your site, then you shouldn't be using FTP to access it.

Cheers,
Andrew

Hi all,

Let me just give a big hearty thankyou to all that have helped with the problem.  The problem is now fixed (either thru time, my isp, or some unknown force), the site is up, and i want to go home and have some very nice scotch (15 yo, im thinking).

So thankyou very much for your help (and Bunce, im even willing to waive the mandatory offence at the suggestion that i use frontpage - I hope i didn't sound that clueless  !!)

Thanks again,
Steve

lol.

The Frontpage editor and Frontpage extensions are two different things.

Frontpage extensions are often made available by hosts on their clients' sites. This creates numerous 'hidden' files in all directories to keep track of what files have changed.

You don't need the editor to use Frontpage extensions.

Cheers,
Andrew