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problem with activating email

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Category: Web Wiz Web App Support Forums
Forum Name: Web Wiz Forums
Forum Description: Support forum for Web Wiz Forums application.
URL: https://forums.webwiz.net/forum_posts.asp?TID=9759
Printed Date: 08 April 2026 at 3:32am
Software Version: Web Wiz Forums 12.08 - https://www.webwizforums.com

Topic: problem with activating email

Posted By: Huey
Subject: problem with activating email
Date Posted: 12 February 2004 at 12:34am

when new users get the email to activate their account the url is missing the www in front of the domain. Where can I fix this so the link will work properly?

this is a new install of version 7.7a running on a 2000 server without any mods

Replies:

Posted By: WebWiz-Bruce
Date Posted: 12 February 2004 at 4:23am

In the admin section, check the path you have entered to your forum.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Huey
Date Posted: 12 February 2004 at 7:08am

That was the first place I looked...

It has the correct url http://www - http://www ....

Posted By: WebWiz-Bruce
Date Posted: 12 February 2004 at 7:11am

There is no reason why then, unless you have a corrupted file or you missed something that the www part of the URL has been removed.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Huey
Date Posted: 12 February 2004 at 7:19am

I'm going back in to recheck all the settings again today.

Posted By: WebWiz-Bruce
Date Posted: 12 February 2004 at 7:20am

Also try reuploading files again and also try a different mail component as I know CDONTS is bad a chopping bits out of links.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Huey
Date Posted: 12 February 2004 at 8:36am

I checked it again. This is really weird. I go through the steps locally I get the full URL in the email. If I have someone go throught the steps from another ISP the URL they get is not correct.

I use CDOSYS with my server. Can you tell me which ASP file handles sending the email so I can check it over?

Posted By: WebWiz-Bruce
Date Posted: 12 February 2004 at 2:13pm

functions/send_mail.asp or something simular in that folder.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Huey
Date Posted: 12 February 2004 at 6:30pm

Well, I can't figure it out. I've looked over almost every file and I can't find anything.

Posted By: WebWiz-Bruce
Date Posted: 13 February 2004 at 4:13am

Thats the thing there is nothing in the forum code that would strip the www part.

Maybe trying another component would work, or it cuold be your email client.

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https://www.webwiz.net/web-wiz-forums/forum-hosting.htm" rel="nofollow - Web Wiz Forums Hosting
https://www.webwiz.net/web-hosting/windows-web-hosting.htm" rel="nofollow - ASP.NET Web Hosting

Posted By: Huey
Date Posted: 13 February 2004 at 9:10am

That's a good question. I know I'm running Outlook Express 5. I think the others have 6. Maybe there is something different about them.