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Account Creation and Profile Permission Errors

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alan_cx View Drop Down
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Joined: 29 August 2006
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    Posted: 29 August 2006 at 5:15pm
Hi

Firstly , great forum software., Im really enjoying using it.

Ok, I am having issues with some of my users.

First:
Some of myusers are reporting problems with registering. When the fill out thier details to register, and hit the Register button, they get an error claiming that they dont have permission.  This had only happened with a couple of users but it does regularly happen.

Second:
Registered users are having problems editing thier profile signature. Specifically (so far) it happens when they try to add the forum code to display and image as a banner. The enter the code and URL and hit Update and again they get a permissions error.

This happens to regular members and members in the Moderator group.

Third: (less of an issue)
When Im in the admin pages and make changes I often get a permissions error once I hit the update button to make the changes happen. I find I have to log in again.

Would I be correct in assuming that there is a time out setting that could be changed?

Since all the problems appear to be permissions related, are they all the same problem?

Any help or advice would be greatly appreciated
Cheers


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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 29 August 2006 at 5:36pm
All these problems are related and are because the server is dropping the forum session from it's memory.

The users forum session should be kept in memory for 20 minutes after the user was last active, but if there is a problem with the server and it's app pool keeps recycling then it will loose this session data from it's memory coursing the problems you mention.

You should get your web host to look into this issue on the server as app pools should only ever be recycled every 24 hours or more unless there is a specific problem on the server.

If you have no luck with your web host you can edit, in notepad, the file, functions/functions_session_data.asp and follow the instructions in that file so that the database is used to store the forums session data instead of the faster web server memory.
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alan_cx View Drop Down
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Joined: 29 August 2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alan_cx Quote  Post ReplyReply Direct Link To This Post Posted: 29 August 2006 at 5:51pm
Cool, thanks for that.




Edited by alan_cx - 29 August 2006 at 5:52pm
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