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Strange Errors

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CinemaemCena View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CinemaemCena Quote  Post ReplyReply Direct Link To This Post Topic: Strange Errors
    Posted: 22 September 2006 at 7:57pm
I loved the new version and even bought the license key less than an hour after installing it (yes, I was THAT happy with the forum).
 
But I'm getting some strange erros now and then.
 
For instance, while trying to post, some members complained they occasionally get this:
 

Server Error in Forum Application

An error has occured while writing to the database

Please contact the forum administrator

Support Error Code:- err_SQLServer_getUserData()_update_last_visit

File Name:- functions_loginasp

Error details:-

Microsoft OLE DB Provider for SQL Server

Timeout expired

 
And a few moments ago, when I clicked on a topic, I got this:
 
 Microsoft OLE DB Provider for SQL Server error '80004005'

Transaction (Process ID 81) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

/forum/forum_posts.asp, line 429

 

What's going on???

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote CinemaemCena Quote  Post ReplyReply Direct Link To This Post Posted: 22 September 2006 at 8:05pm
AND it's slow (v 7.97 was running perfectly!) AND it's affecting my website, which is located at the same server and became slow after I installed v 8.04.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 22 September 2006 at 10:49pm
Version 8 is much, much, faster than version 7.x and uses far less server resources, with many pages loading over 2000% faster and database hits also reduced by the same amount.

It sounds to me that it just a coincidence that this happened soon after the upgrade and the errors you are getting are usually associated with the server running the SQL Server running out of resources and being overloaded.

You should get onto your web host and get them to look into the issue, as this is an SQL Server issue.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CinemaemCena Quote  Post ReplyReply Direct Link To This Post Posted: 22 September 2006 at 11:18pm
What about the errors I mentioned above???
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CinemaemCena Quote  Post ReplyReply Direct Link To This Post Posted: 22 September 2006 at 11:30pm
Also: even when it's running fast in most of the forum, it slows down when dealing with large topics. We have a topic with 1189 pages and it takes up to 3 minutes to load a page of this topic (with v7.97, it was normal).
 
Another message error:
 
Server Error in Forum Application
An error has occured while reading user data from the database.
Please contact the forum administrator.

Support Error Code:- err_SQLServer_getUserData()_get_member_data
File Name:- functions_login.asp

Error details:-
Microsoft VBScript runtime error
An exception occurred
 
 
Before it was update last visit; now it's member data
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 23 September 2006 at 9:23am
Originally posted by CinemaemCena CinemaemCena wrote:

What about the errors I mentioned above???


Yes this is what I was answering in my post.

The errors are due to issues with the SQL Server.

You will get timeout and connection errors when the SQL Server is overloaded and doesn't respond in a reasonable time.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CinemaemCena Quote  Post ReplyReply Direct Link To This Post Posted: 23 September 2006 at 9:29am
Ok, borg, I'll look into that.
 
Thanks.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 23 September 2006 at 11:17am
Also if you look at the following topic on this forum it has 3,938 posts and takes less than 0.4 seconds to load, which is the type of performance you should see form version 8 with most pages loading in under 0.05 seconds:-

The Neverending Thread ?!?
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