HELP PLSE! Killing server!

Your web host is having a laugh, let me guess this is a cheap and nasty web host that likes to pack 2,000 sites per server. Your best bet is change to a new web host ASAP.

Web Wiz Forums is one of the most optimised ASP forums you can get with 100's of hours spent on optimising the code so that less than 3 database quires are run per page (most forums have 5 to 20).

I see your forum is also running SQL Server version, which there should be no way it uses that much memory, on our own servers we have 50 web sites per application pool which use the type of memory you mention.

I would certainly look for a new web host and with such a small forum we would be more than happy to have the your site running on our servers, you can checkout our prices at www.webwiz.net, we can even setup and transfer across your Web Wiz Forums for you. In a few weeks will will also be introducing forum only plans.

About the post icons, the present version the post icons are 'since your last visit'. Version 9 available within the next month will be much more accurate and will display how many unread posts in each forum and topic, which is updated as you read the posts.

I must be honest - hope that's ok in public here! The "group" decided to "stay state-side for support issues, etc".

The forum has even started so the amount of resources being used wouldn't even show nor effect the server.

The web servers application pool stores things like database drivers, session variables, applications variables, and other objects. Web Wiz Forums is very careful to release all server objects etc. as soon as they are no longer needed and close database connections quickly as well. However, the application pool often keeps database drivers etc. loaded in memory, this improves performance because next time that driver is needed it doesn't have to be loaded into memory again.

We would be happy to host your forum, we have forums on our servers which have over 20,000 members  and over 100 active users at all times posting more than 700 posts per day, and as we place less than 200 sites per server (instead of 2000) the impact on the servers of these larger forums isn't even noticeable doesn't even send the CPU of the servers above 5% (this is for all sites on the servers) or use a noticeable amount of extra memory.

We run all our servers very sparsely populated with more processing power and memory than is required as we specialise in hosting large advanced dynamic sites and applications.

All of our servers are Intel  Quad-Core Xeon servers with multiple mirrored  hard drives and redundant backup servers. We have also recently put in place a new database server, again Quad-Core Xeon with multiple mirrored SCSI drives and 6 Gig of memory with SQL Server 2005 x64 installed.

We do have US as well as UK phone numbers, and we aim to answer supports questions with 30 minutes during business hours. Maybe slightly longer at other times, but as the servers are kept constantly up-to-date with security hardening and locked down hardware firewalls technical issues do not happen very often.

Servers and services are monitored 24/7 from 5 geographically different locations, and if any servers or services go down our 24/7 technicians are immediately paged and will begin work on it straight away, many times before you would even know a problem existed.

All of our systems presently run at less than 20% capacity, and if we go over this for any length of time we look at increasing the capacity further by bringing in new equipment.

We also have pre-propagation domain names and services, so you can get your site up and running before you move across, this way your site should not have any downtime.

For a speed comparison you should, be able to see how fast this site runs which is on the same servers as the rest of the sites that we host.


Edited by -boRg- - 03 July 2007 at 2:32pm

Only the Elite Plan and Developer Plan come with SQL Server, but the other plans have mySQL which is just as good for a forum database. However for the amount of bandwidth required for what you want then I would look at the Elite Plan, which includes SQL Server, so can transfer across your present database for you.

Web images should be compressed, so if you set the maximum upload size to 100KB (any larger and those on dial-up will fall asleep waiting) then 100MB would be more than enough space. Web Wiz Forums itself contains 200 images which take up less than 500KB.

Yes FP 2003 extensions are supported along with FTP, and you can setup multiple users to have access to your accounts control panel with varying rights.

Our network monitoring reports no issues with our network over the past 24 hours, have you checked with your ISP that they have not had any DNS issues?

Web Wiz Forums version 9 will have a new upload system where you set how much space users have to upload (eg. 10MB) they will then have a File Manager which they can use for uploading images and files to their allotted space, which can easily be included in posts using the attach file, and image windows.