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MortiOli View Drop Down
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    Posted: 17 August 2009 at 11:26am
Hi,

I have one user which continually gets logged out when he leaves the site.

He's cleared his cache and cookies etc, and also tried other browsers, but it's still the same.

No-one else is experiencing this problem.

Any ideas?

Cheers,

Oli
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123Simples View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 17 August 2009 at 5:57pm
Nope
Check with him that them if they have their browser set to clear all cookies/cache on close? It sounds like perhaps they are running some third party software which clears down their whole system. Do they experience the same problem any where else? Another forum? E-Bay? Whatever
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WebWiz-Bruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 17 August 2009 at 6:15pm
Also just to add if you use the quick login then you are only logged in for the session.

To have cookies set for auto-login you need to use the full login page and make sure that you select the auto-login option.
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123Simples View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 123Simples Quote  Post ReplyReply Direct Link To This Post Posted: 17 August 2009 at 6:36pm
Oh and to add a bit more - do they use AOL?
I only ask as I've had some reports that AOL is perhaps causing issues on another forum - so just check that too
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