Great post dypers!
<soapbox on>
Although I am very very conservative, I don't have a problem with
outsourcing of jobs. Market economics will determine the longevity of
the "outsourcing craze" that everyone seems so focused on right now. It
may be cheaper short-term for businesses, but long term remains to be
seen.
From my personal standpoint on "Help Desks", the only disadvantage is
the language barrier. Other than that, the help is no better or worse
than US-staffed help desks. Let's be realists. They all read from the
same "book" or screen on troubleshooting.
Most help desks are not manned by truly qualified individuals with real-world experience in the problems. I had a [
problem with an HP computer
] about a month ago. I called HP support on a Saturday, which was
routed to India. The guy was absolutely polite and took care of the
problem without hesitation. I even gave him thanks before the
conversation ended to let him know his job was appreciated even from a
conservative Southerner from Texas.
If you look at the [
real ecomonic numbers
] for the US and shy away from the "doom and gloomers", you will see
that outsourcing is having no ill effect. As a matter of fact, if you
are a true study of market dynamics, some of the money that is saved
with outsourcing will go back into our economy. Also, the outsourcing
countries will have more income to spend and will spend a portion of
that on US products. Our own economic numbers are continuing to get
stronger and stronger even with all the geo-policitcal issues. [
Our GDP ] is nearly twice that of any other nation, [
our unemployment ](.xls link) is returning to 90's levels, and if you look at the [
Household Survey ], we are definitely on the upswing, albeit we all wish it were faster.
 HouseHold Survey Sept 04 wrote:
Nonfarm payroll employment continued to trend upward
in September, increasing by 96,000, and the unemployment rate was
unchanged at 5.4 percent, the Bureau of Labor Statistics of the U.S.
Department of Labor reported today. Over the prior 3 months, payroll employment rose by 103,000 on average. In September, modest job gains occurred in a few service-providing industries |
<soapbox off>
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