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KCWebMonkey View Drop Down
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Direct Link To This Post Posted: 19 September 2003 at 10:11am
What really ticks me off is all the sites that UltimateSearch.com and BuyDomains.com are taking. And they ask outrageous prices for these domains and they hold on to them forever...
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dpyers View Drop Down
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Direct Link To This Post Posted: 20 September 2003 at 11:47am

It kind of depends upon what specific business relationship you want to have with your clients, and/or a specific client. In my situation, building websites is not my 9 to 5. I can commit to build a site at a given time, but cannot commit to being available a year from now when they want a major revision.

My business model is based around delivering turn-key sites with documentation that anyone can use to expand the site. My contract states that copyright (on layout/features, not content) and ownership is mine until final payment is received, then the whole thing goes to them.

All my sites are hosted separately (reseller hosting is a different line of business that I don't want to get into). After final payment is received, I walk them through setting up a hosting account (using WH4L lately as I get a percentage) and then take them over to Registerfly and have them set up a registration account. I then transfer my registration of the domain to them.

Domain renewal is not always smooth. Liability to renew the domain name is in their hands, not mine. I don't get sued if the renwal doesn't happen. One of my recent web hosts was using Spam Assasin which blocked registerfly. Luckily I caught the fact that reneal notices were not getting to me, but it could have been ugly.


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Direct Link To This Post Posted: 21 September 2003 at 10:10am

Originally posted by KCWebMonkey KCWebMonkey wrote:

What really ticks me off is all the sites that UltimateSearch.com and BuyDomains.com are taking. And they ask outrageous prices for these domains and they hold on to them forever...

Which is exactly why you should hold all these domains that you own for ransom~! If everyother prick on the internet is doing it, why hold out? Do the same~! Or redirect them to http://www.hell.com - that's a pretty cool avante garde site that won't offend anyone.

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Direct Link To This Post Posted: 22 September 2003 at 4:51am

what we do is register all the clients stuff under our company CC etc... and host it all with the hosting provider that we've been working for forever, and then charge them a CC processing fee of about 8 or 10%.  this has a few benefits

1) if they mess around on payment for anything, we can just put their website on hold

2) they're more likely to return for maintenence and design services in the future

3) we can easily update security / patches / tech improvements

4) we can manage all domains from one admin acct (corporately)

 

the downside is, of course, if a client leaves we have to do all the messing around of transferring / releasing stuff.  but we charge for it. so...

c

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KCWebMonkey View Drop Down
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Direct Link To This Post Posted: 22 September 2003 at 7:29am
chris-kf, that's similar to what i have been doing. Do you put the registry contact as your company, or the client?
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Direct Link To This Post Posted: 22 September 2003 at 3:26pm

kcwebmonkey:

we usually put ourselves as contacts ofr everything (admin / billing / etc..) figuring that if they're gonna switch they'll switch everything .  plus most of our clients are outside the u.s. and don't have credit cards and really just want someone to take care of them the whole time.  and an admin contact in the u.s. is way handier than having it be some little street no one's ever heard of in cairo.

christopher

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vijay View Drop Down
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Direct Link To This Post Posted: 24 September 2003 at 8:55am
I think the contract with the customer should be clear about the domain ownership. Legally, the customer should own the domain as he is paying for it (this is what the customer also thinks). Therefore, the registrant should be the customer, whereas the other contacts can be others as required. If the customer is computer illeterate (or doesn't have enough time to handle things himself), a web host can use his /her own (host's) credit card with registrant being the customer. (as the payment in turn comes from the customer).

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zMaestro View Drop Down
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Direct Link To This Post Posted: 26 September 2003 at 12:20pm

Even if I registered the domain in my client name as the Registrant, Admin, Billing, ..etc, he can't transfer it by any way but after my authorization... I don't know if it is the same to you, but I have a reseller control panel from www.onlinenic.com allows me to change any info about any domain name I registered, and transfer it to anywhere even without their approval... i can also change any details later even the registrar name..

BUT

I register it with their names, because they are sometimes bothered if they didn't see their name in the WHOIS search, as long as i have the authority on the domain, it doesn't matter which name is written on it.

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