Web Wiz - Green Windows Web Hosting

  New Posts New Posts RSS Feed - Downgraded!?
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Downgraded!?

 Post Reply Post Reply Page  12>
Author
 Rating: Topic Rating: 1 Votes, Average 5.00  Topic Search Topic Search  Topic Options Topic Options
MortiOli View Drop Down
Senior Member
Senior Member
Avatar

Joined: 26 May 2002
Location: United Kingdom
Status: Offline
Points: 514
Post Options Post Options   Thanks (0) Thanks(0)   Quote MortiOli Quote  Post ReplyReply Direct Link To This Post Topic: Downgraded!?
    Posted: 18 October 2008 at 9:31am
Bruce,

Any ideas on why my forum has suddenly dropped back to the free edition?

For no reason whatsoever, my forums downgraded itself!
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 20 October 2008 at 1:55pm
This may have happened when the software checked against the license server that the registration is not valid.

If you did not apply the Premium Edition registration key correctly, or attempted to install a single instance key on multiple instances then this may have coursed the issue.
Back to Top
oilleak View Drop Down
Newbie
Newbie


Joined: 03 October 2007
Location: United States
Status: Offline
Points: 6
Post Options Post Options   Thanks (0) Thanks(0)   Quote oilleak Quote  Post ReplyReply Direct Link To This Post Posted: 20 October 2008 at 2:28pm
Mine keeps doing that also.  It reverts to free edition, I apply the key and it is fine for a while and then it reverts again.  Single instance and key correctly applied.
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 20 October 2008 at 2:35pm
If you install another instance (eg the Free Express Edition) on the same site then the global variables can interfere with each other which can make it look like the registration key is not applied.

If you are running multiple instances on one site then you need to edit the includes/setup_options_inc.asp file and give each forum different application variable prefixes.
Back to Top
MortiOli View Drop Down
Senior Member
Senior Member
Avatar

Joined: 26 May 2002
Location: United Kingdom
Status: Offline
Points: 514
Post Options Post Options   Thanks (0) Thanks(0)   Quote MortiOli Quote  Post ReplyReply Direct Link To This Post Posted: 20 October 2008 at 2:49pm
Bruce, I hadn't installed any other instances, locally or live.

I haven't touched my forum's files for a while now.  All I did was upgraded to 9.53 a couple of weeks back.  Then when I visited my forum on the 18th, it had downgraded to the free version.
Back to Top
WebWiz-Bruce View Drop Down
Admin Group
Admin Group
Avatar
Web Wiz Developer

Joined: 03 September 2001
Location: Bournemouth
Status: Offline
Points: 9844
Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 20 October 2008 at 4:36pm
I don't know the full history of your installation, server setup, test installation, upgrades, etc. but you should try putting back in your Premium Edition registration key again.
Back to Top
MortiOli View Drop Down
Senior Member
Senior Member
Avatar

Joined: 26 May 2002
Location: United Kingdom
Status: Offline
Points: 514
Post Options Post Options   Thanks (0) Thanks(0)   Quote MortiOli Quote  Post ReplyReply Direct Link To This Post Posted: 21 October 2008 at 10:26am
Yeah, I put the key in, when I noticed it had downgraded - it's now ok, but wondering if it will do this again...

FYI - I only have the live installation and a test installation at home (localhost).  I also upgrade probably about a week after a new version is available.  It's running on a Windows 2003 server, with an MS SQL backend.

If you need anymore info, please let me know.
Back to Top
oilleak View Drop Down
Newbie
Newbie


Joined: 03 October 2007
Location: United States
Status: Offline
Points: 6
Post Options Post Options   Thanks (0) Thanks(0)   Quote oilleak Quote  Post ReplyReply Direct Link To This Post Posted: 21 October 2008 at 1:40pm
Mine downgraded again over night.  It accepts the key and is fine for a while but eventually downgrades again.  I updated from 9.08 to 9.53 and that is when the problem started. 
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.08
Copyright ©2001-2026 Web Wiz Ltd.


Become a Fan on Facebook Follow us on X Connect with us on LinkedIn Web Wiz Blogs
About Web Wiz | Contact Web Wiz | Terms & Conditions | Cookies | Privacy Notice

Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

Prices exclude VAT at 20% unless otherwise stated. VAT No. GB988999105 - $, € prices shown as a guideline only.

Copyright ©2001-2026 Web Wiz Ltd. All rights reserved.