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Downgraded!?

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oilleak View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oilleak Quote  Post ReplyReply Direct Link To This Post Posted: 21 October 2008 at 1:47pm
Hmm.  Now a new rub.  I just attempted to apply the key and got this message...

Error The Premium Edition License Key has not been applied

This license key has already been activated more than the permitted number of times.

Please contact Web Wiz Support Team at www.webwiz.net/contact
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AndySteeple View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AndySteeple Quote  Post ReplyReply Direct Link To This Post Posted: 10 November 2008 at 11:49am
Same happening to me and I *think* I know what may be causing it.

The premium license key is registered to a single domain, www.mywebsite.com for example. If you access the forum without the www as I have mine setup for, registration checking kicks in and knocks you down to a trial version.

Does yours have other domains or domains without www set up in IIS? Not an ideal situation but understandable if I'm right.
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WebWiz-Bruce View Drop Down
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Joined: 03 September 2001
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WebWiz-Bruce Quote  Post ReplyReply Direct Link To This Post Posted: 10 November 2008 at 12:02pm
The issue is coursed by the update check in the admin area with the Premium Bradn-Free Edition.

It is being worked on for the next release for now hold off on using the check for update option or contact support for an updated file.
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AndySteeple View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AndySteeple Quote  Post ReplyReply Direct Link To This Post Posted: 10 November 2008 at 12:16pm
Thank you Bruce, I did click on the 'check for update' link earlier. I'll stay well away for now!


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wistex View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wistex Quote  Post ReplyReply Direct Link To This Post Posted: 12 November 2008 at 3:35am
So www.mydomain.com and mydomain.com are considered two different instances of the same forum?  What if you have more than one domain name point to the same website & forum?
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