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JVRudnick 
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Joined: 06 August 2004
Location: Canada
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 Topic: Email troubles....sigh....
Posted: 18 December 2006 at 8:36pm |
email troubles....here's the error...
Server Error in Forum Application
An error has occured while sending an email.
Please contact the forum administrator.
Support Error Code:- err_Access_send_mail_footer
File Name:- functions_send_mail.asp
Error details:-
The server rejected one or more recipient addresses. The server response was: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
What do I need to do to enable this to work...
Using CDOSYS, on a w2k3/iis6 server...
?
Jim
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WebWiz-Bruce
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Web Wiz Developer
Joined: 03 September 2001
Location: Bournemouth
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Posted: 19 December 2006 at 12:09am |
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I think the error message gives you the answer already:-
This mail server requires authentication when attempting to send to a
non-local e-mail address. Please check your mail client settings or
contact your administrator to verify that the domain or address is
defined for this server.
You need to have the mail server setup to send to non-local email addresses or use authentications (your username and password) when sending to non-local email addresses. Contact your mail admin for more info.
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JVRudnick
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Posted: 19 December 2006 at 7:13pm |
Mail admin = me!
We use MailEnablePro, and I've properly set the area that controls the sending of the emails within WebWiz to be a local account/password that works.
That is, the setup SHOULD enable the forum to send emails, but it's not even tho it is setup to send to nonlocal addresses properly.
Is there a "test" area in Admin I can try to send emails from using that setup? Or....how else can I debug this?
Jim
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iSec
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Joined: 13 February 2005
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Posted: 19 December 2006 at 9:57pm |
for testing, I'd upload a second copy of the forum software (Acccess version maybe), and create a different database for it (if you want to use SQL version), and use it for all future modifications/testings.
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JVRudnick
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Posted: 19 December 2006 at 10:00pm |
Hmm...not needed. I'm already using the Access version and it's running perfectly -- except that I had to turn off all emails in Admin as that is choking the app.
Anyone else offer why this is happening - or what I need to do to enable the register email validation routine?
?
Jim
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JVRudnick
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Posted: 20 February 2007 at 4:55pm |
Okay, let's take another try at this.
Running w2k3/IIS6 and WWF8.0...and when I try to enable the Email Activation of Membership, I get the same error as above in the opening post for this thread.
Could someone help here? I need to figure out how to configure the server to allow this to happen?
Jim
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WebWiz-Bruce
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Web Wiz Developer
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Posted: 21 February 2007 at 8:35am |
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This is a problem with MailEnable not with the forum software.
You have setup MailEnable to require authentication when sending to a non local email address.
I'm not sure how you have setup MailEnable but usually when you get this message it means that you need to setup a mailbox in MailEnable then in the Web Wiz Forums email setup page include the username and password for that mailbox. This way when the forum goes to send an email MailEnable can authenticate you.
Another option is to setup MailEnable to not require authentication for localhost email, you would need to check the MailEnable knowledge base on their site for more details on setting this up in MailEnable.
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JVRudnick
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Posted: 21 February 2007 at 2:19pm |
You're absolutely right, boRg! I made the change to ME and it all works well now....
Oh one more question on emails - does the forum offer the opportunity of emailing me (the admin) an email when a new person joins? That way I can learn about each new member as they sign up?
Jim
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